Farzana Afroz
Leppington,NSW
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Security Officer
Wilson Security
2023.01 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Responded quickly to emergency situations to assess and deflect issues.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Secured personal and company goods against robbery, vandalism, and illegal entry.
- Permitted entry with escort for approved persons into secure locations.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
Security Officer
Security Administrative Services Pty Ltd
2012.03 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Wrote detailed reports of all security breaches and investigations.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Wardsperson
NSW Health Service - South Western Sydney District
2022.04 - 2022.12
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
Hospital Assistant
NSW Health Service – South Eastern Sydney Division
2021.10 - 2022.03
- Set up, configured and operated cryoablation systems in treatment of tumors, maintaining appropriate CO2, argon and helium levels in tanks used throughout tumor ablation procedures.
- Covered front desk and control desk, directed hospital assistant traffic, assisted with film room duties and directed outpatients to changing rooms, giving changing instructions.
- Transported specimens and equipment, performed equipment maintenance and environmental sanitation, restocked and cleaned supplies and stored and distributed anesthesia support materials.
- Monitored patient safety and comfort by moving, positioning and lifting patients to achieve adequate covering and comfort, maintaining polite, courteous, professional demeanor.
- Transported patients throughout medical center using appropriate modes of transportation and patient identification protocols.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Upheld infection control and prevention policies across different patient-facing areas.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
Education
Bachelor of Arts - Social Welfare
Bachelor of Arts in Social Welfare
Tejgoun College, Dhaka Bangladesh 01.2003
Skills
- Personnel Screening
- Threat Management
- CCTV Surveillance
- Emergency Response
- Crime Prevention
- Metal Detector Operation
- Investigation Documentation
- Superior Customer Service
Timeline
Security Officer
Wilson Security
2023.01 - Current
Wardsperson
NSW Health Service - South Western Sydney District
2022.04 - 2022.12
Hospital Assistant
NSW Health Service – South Eastern Sydney Division
2021.10 - 2022.03
Security Officer
Security Administrative Services Pty Ltd
2012.03 - Current
Bachelor of Arts - Social Welfare
Bachelor of Arts in Social Welfare
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