Farzana Ahmed
Lakemba,NSW
Summary
To secure a promising position in the field of finance and accounting that offers great opportunities for career advancement and professional growth.
Overview
5
5
years of professional experience
Work History
Customer Care Executive
Flawless coaching center
01.2024 - 11.2024
- Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
- Managed a high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Took ownership of customers issues to follow problems through to resolution.
Accounts Officer
Kalpataru Power Transmission Ltd
09.2019 - 06.2023
- Advanced computer skills in MS Office, accounting software and databases
- Ability to manipulate large amounts of data
- Proven knowledge of bookkeeping and accounting principles, practices, standards
- High attention to detail and accuracy
- Ability to direct and supervise
- Project Management skill and Problem Solving
Education
Masters Of Business Information System - Business Analytics
Australian Institute of Higher Education
Master of Business Administration - Accounting and Information System
University of Dhaka
Dhaka01.2023
Bachelor of Business Administration - Accounting and Finance
North South University
01.2018
Higher Secondary Certificate (HSC) - Science
BCIC College
Dhaka01.2013
Secondary School Certificate (SSC) - Science
BCIC College
Dhaka01.2011
Skills
- Bookkeeping Software
- Microsoft Office
- Excel
- PowerPoint
- Time Management
- Flexibility
- Ability to Teach and Mentor
About Me - Objective
To secure a promising position in the field of finance and accounting that offers great opportunities for career advancement and professional growth.
Timeline
Customer Care Executive
Flawless coaching center
01.2024 - 11.2024
Accounts Officer
Kalpataru Power Transmission Ltd
09.2019 - 06.2023
Master of Business Administration - Accounting and Information System
University of Dhaka
Bachelor of Business Administration - Accounting and Finance
North South University
Higher Secondary Certificate (HSC) - Science
BCIC College
Secondary School Certificate (SSC) - Science
BCIC College
Masters Of Business Information System - Business Analytics
Australian Institute of Higher Education