Farzana Najafi

A versatile and customer-focused professional with extensive experience in diverse customer service roles, including café, retail, and hospitality environments. Skilled at greeting customers warmly, efficiently processing orders and transactions, and resolving inquiries and complaints with a friendly and proactive approach. Proven ability to multi-task in fast-paced settings, balancing responsibilities like preparing and serving food, managing cash, and maintaining clean, organized workspaces. Strong interpersonal skills developed through roles requiring effective communication and teamwork. Demonstrates reliability and a commitment to quality, whether assisting customers with product inquiries, managing inventory, or ensuring compliance with health and safety standards.