Fateh Virk
Geelong,VIC
Summary
Proven expertise in system monitoring and exceptional customer service, honed at Ikea and other leading companies. Excelled in crisis management, reducing operational impacts through swift, collaborative problem-solving. Enhanced safety and efficiency in diverse roles, from control room operations to security, demonstrating adaptability and a proactive approach. Achievements include streamlining shift transitions and improving safety protocols.
Overview
5
5
years of professional experience
Work History
Conntrol Room Operator Security Officer
Ikea
Melbourne, VIC
09.2022 - 11.2024
- Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
- Performed emergency operations to shut down faulty equipment, maintain electric service and safeguard station machinery.
- Ensured smooth transitions between shifts by maintaining clear communication lines with colleagues and providing comprehensive briefings on relevant issues.
- Demonstrated adaptability during periods of change, embracing new technologies or methodologies to improve overall control room functionality.
Security Officer
Epworth
Geelong, Vic
12.2023 - 08.2024
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Monitored premises and recorded activity in daily officer reports.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Guarded restricted areas to prevent unauthorized entry.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Security Officer
Ozland Richomd Hospital Epworth
Richmond
10.2021 - 11.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Guard
Charles stuart University
Wagga, NSW
02.2020 - 08.2021
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
Education
Masters - Enterprise
Federation University Australia
VICSkills
- Customer service
- System monitoring
- Incident reporting
- Radio communications
- Proactive approach
- Security camera monitoring
- Shift handover
- Dispatching
- Telephone switchboard operation
- Data entry
- Safety management
References
- Craige Howard
Epworth Supervisor Ozland Solutions
Phone: 0439167666
- Grante Robets
Ikea supervisor stateguard
Phone: 0448793618
- Manpreet S
Charles stuart university
phone: 0420636161
Timeline
Security Officer
Epworth
12.2023 - 08.2024
Conntrol Room Operator Security Officer
Ikea
09.2022 - 11.2024
Security Officer
Ozland Richomd Hospital Epworth
10.2021 - 11.2023
Security Guard
Charles stuart University
02.2020 - 08.2021
Masters - Enterprise
Federation University Australia