FATEMA SHARMIN DALIA
Wiley Park,Australia
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
11
11
years of professional experience
Work History
Manager
Hungry Jacks
01.2019 - 01.2022
- Assist the restaurant manager with various way such as by helping ordering, looking after fornt and back of the house
- Dealing with customer, running shift, making crew roster
Receptionist
Stonefish International
01.2015 - 01.2020
- Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries
- Directs visitors by maintaining employee and department directories; giving instructions
- Maintains security by following procedures; monitoring logbook; issuing visitor badges
Team Leader
Hungry Jacks
01.2014 - 01.2019
- Assist the manager with various way such as by helping ordering, looking after fornt and back of the house
- Dealing with customer
Teacher
Holy Flower Kindergarten
01.2011 - 01.2013
- Planning, implementing and assessing lessons
- Also designing a teaching plan and using activities and instructional methods to motivate children
Education
Masters - ENGLISH lITERATURE
northern university
01.2011
Bachelor - english LANGUAGE AND LITERATURE
northern university
01.2010
Skills
- Enthusiastic
- Goal oriented
- Ability to work independently
- Handling multiple complex tasks
- Strong verbal communication skills
- Strong written communication skills
- Strong analytical ability
- Problem-solving ability
- Conveying technical information
- Proficient in Microsoft Office (Word, Excel, PowerPoint & Access)
Affiliations
Executive Member, Cultural Club, Dept. of English Northern University Bangladesh
Awardsandscholarships
Northern University Merit Scholarship, AIM PLUS
Residency
Australian Citizen
Hobbies and Interests
- Reading ancient history books and all kinds of literary works
- Enthusiastic about technology and finding out how things work
- Watching movies, particularly animated movies
- Travelling and seeing historical places of the world
Accomplishments
- Supervised team with a good number of staff members.
- Achieved outstanding results through effectively helping with team members.
- Achieved good grades by completing tasks with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Collaborated with several team members in the development of achieving goals.
Languages
English
Professional Working
Timeline
Manager
Hungry Jacks
01.2019 - 01.2022
Receptionist
Stonefish International
01.2015 - 01.2020
Team Leader
Hungry Jacks
01.2014 - 01.2019
Teacher
Holy Flower Kindergarten
01.2011 - 01.2013
Bachelor - english LANGUAGE AND LITERATURE
northern university
Masters - ENGLISH lITERATURE
northern university
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