Fatema Sultana
Bexley,NSW
Summary
Want to build a positive attitude towards a sustainable career by interpreting my skills, declarative and cognitive knowledge, experience and hard work. I have hard skills and soft skills with strong behavioral skills that are easily attracted by others and capability of quick learning for achieving high adaptability.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Crew Trainer
Mc Donald
2022.11 - Current
- Operate the EFPOS system and take customer orders, ensuring timely delivery and excellent customer service while fulfilling over 300 orders per shift.
- Carefully observe all food safety measures and quality control standards guaranteeing that the best possible product is given to the customers.
- Maintain store cleanliness standards, paying close attention to detail and taking the initiative to tackle extra cleaning tasks during store down-time.
Company Support Member
Gate Gourmet
2022.09 - 2023.12
- Responsibilities prepped food for scheduled flights.
- Working together in large groups preparing food for large aircrafts.
- Working directly with staff to serve a well-planned meal towards the flights.
- Working with the other catering staff members to make sure all tasks are done correctly and on time.
- Cleaning up food, dishes, glasses, equipment and taking them to proper washing and storage areas.
Customer service and cashier
Spit Roast
2022.08 - 2022.10
- Maintaining accurate proficiency in certain part of work.
- Managing Cash.
- Excellent communication and interpersonal skills to effectively.
- Daily report on work progress.
- Management of new arrival goods & reporting.
Education
Bachelor of Community Services -
Stott’s College
2025.02 - 2025.06
Diploma Of Hospitality Management -
Imperial Institute of Sydney
2024.07 - 2025.01
Certificate IV in Kitchen Management -
Imperial institute of Sydney
2023.01 - 2024.06
Skills
- Coordinator
- Team building
- Highly motivated
- Adaptability
- Leadership
- Self-motivated
- Dedicated
Languages
English, Bengali, Hindi, Urdu
Timeline
Bachelor of Community Services -
Stott’s College
2025.02 - 2025.06
Diploma Of Hospitality Management -
Imperial Institute of Sydney
2024.07 - 2025.01
Certificate IV in Kitchen Management -
Imperial institute of Sydney
2023.01 - 2024.06
Crew Trainer
Mc Donald
2022.11 - Current
Company Support Member
Gate Gourmet
2022.09 - 2023.12
Customer service and cashier
Spit Roast
2022.08 - 2022.10