Fatemeh Alavi
Summary
Young and professional with significant experience in front office and customer face-to-face operations, excelling in managing administrative tasks, scheduling, and customer interactions. Highly adaptable, and a fast learner ensuring smooth workflow and effective communication within team environments.
Strong skills in providing support to both Persian and English-speaking patrons. Known for creating a welcoming environment and ensuring smooth day-to-day operations in fast-paced practices.
Overview
3
3
years of professional experience
Work History
Store Manager
Delish N Ripe
07.2022 - 11.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory, cash, and store opening/closing procedures.
- Handled customer complaints promptly and professionally, resolving issues to maintain positive relationships with customers.
- Managed store employees in fast-paced environment through communication and positive feedback.
Receptionist Assistant
Tahla & Leo Orthodontics
01.2022 - 06.2022
- Resolved customer problems and complaints through fluency in Farsi and English.
- Provided exceptional customer service by addressing client concerns professionally contributing to a welcoming atmosphere.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Education
High School Diploma -
Forest Hill Secondary College
Forest Hill, VIC10-2023
Skills
- Customer service
- Customer relations
- Multitasking and organization
- Friendly and positive
Timeline
Store Manager
Delish N Ripe
07.2022 - 11.2024
Receptionist Assistant
Tahla & Leo Orthodontics
01.2022 - 06.2022
High School Diploma -
Forest Hill Secondary College
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