FATHIYA HASSAN PAZI
Summary
Skilled in handling difficult and tense interpersonal situations efficiently and safely.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Talented Support Worker focused on improving client lives through high-quality support and patient instruction.
Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 6 years of experience building community and developing social skills through incremental therapeutic techniques.
Reliable worker enthusiastically pursuing opportunity to add immediate value to growing team.
Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
It is with sincere desire to utilize the outgoing personality and enthusiasm, develop this strength into that of a well-trained staff member.
Overview
13
13
years of professional experience
1
1
Certification
Work History
SUPPORT WORKER
NORTHCOTT
04.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Kept clients engaged in social networks and communities for personal health and growth.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Promoted community integration by providing extensive physical, emotional and social support.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Participated in professional development and training opportunities to enhance clinical skills.
ASSISNTANT IN NURSING
AGENCY
08.2023 - 01.2024
- To assist patients with basic needs such as personal care, mobility, and communication
- Assist residents with performing basic tasks such as eating, dressing and toileting when necessary
- Respond immediately to calls from patients for assistance or treatment and alert medical staff to pending emergency situations
- Encourage all residents to get exercise and participate in scheduled activities
- Engage in housekeeping tasks such as replacing linens on beds, cleaning patient rooms and removing and replacing trash bags
- Work with dining room personnel to ensure that all residents get the correct meals and that all residents can eat.
SUPPORT WORKER
Regal Health Services
01.2023 - 07.2023
- Meal preparation, Household chores, Prompting medication, Accessing community facilities, going shopping, supporting someone to meet their friends, visiting the doctors, Providing general emotional support
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Kept clients engaged in social networks and communities for personal health and growth.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Promoted community integration by providing extensive physical, emotional and social support.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Monitored clients' progress to adjust treatment plans accordingly.
PERSONAL CARE WORKER
ESTIA HEALTH COMPANY
01.2018 - 12.2022
- To assist with daily living routines and personal care including showering, dressing, eating, monitoring fluid intake, medication supervision
- To provide emotional and practical support, such as administering medication, offering companionship, helping with general tasks and filling out paperwork
- Monitoring and communicating consumer conditions, making sure their surroundings are clean, personal hygiene as mentioned, providing meals and other health and wellness related activities
- To attend trainings such as manual handling and fire trainings for safety purposes
- To always act to protect the rights of residents including confidentiality, privacy, individual choice and decision making and will support the independence of resident by providing appropriate assistance with personal care in accordance with individual care plans
- To attend trainings such as AUSLAN for communication, manual handling, and fire trainings for safety purposes.
RECEPTIONIST
A-ONE PRODUCTS AND BOTTLERS L.T.D
01.2017 - 08.2017
- To prepare roasters for staff/ roaster management.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Corresponded with clients through email, telephone, or postal mail.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality of information regarding clients and company.
CLEANER
A-ONE PRODUCTS AND BOTTLERS LTD
01.2016 - 10.2016
- Emptied trashcans and transported waste to collection areas.
- Used time management and efficient cleaning methods to meet deadlines.
- Organized and used industrial cleaning products following strict safety procedures.
- Handled equipment, chemicals, and materials properly and with caution.
- Provided assistance to other staff members with cleaning of difficult areas.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
RECORDS MANAGEMENT ASSISTANT
TANZANIA PUBLIC SERVICE COLLEGE
01.2015 - 04.2015
- Scanned paper documents into computer and assigned identification numbers to simplify tracking process.
- Contacted document requesters and obtained additional information required to process document requests.`
- Forwarded documents requiring legal review to a particular department to obtain instructions for subsequent document resolution.
- Distributed completed document packages to clients.
- Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation.
- Adhered to established procedures for handling sensitive and classified documents to retain chain of custody integrity.
- Generated targeted correspondence to accompany transmission of outgoing document packages.
CASHIER
SHAYO STORES
01.2012 - 01.2014
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
Education
ADVANCE DIPLOMA - Information Technology
GEORGE BROWN COLLEGE
Sydney, NSW07.2024
Skills
- Written and verbal communication skills
- Excellent customer service skills
- Able to understand and learn complicated concepts quickly
- Proactive attitude working as a team and individually
- Proficient in Microsoft applications including Excel and Word
- Keen and quick learner
- Technical Support
- Data Analytics
- Solution Design
- Record preparation
- Application Development
- Software experience
- Machine Learning
- Resource Management
- Virtualization Technologies
- Resource Allocation
- End-user support
- Project Coordination
- Information Security
Additional Information
I hope to hear from you soon, Thank you.
Trainingcertificates
- Age Care Training Passport from AUSMED
- Certificate in First AID and CPR
- Manual Handling Courses
- Fire and Safety Certification
- Certificate of Appreciation in HIV/AIDS education in 2012
- Certificate of Service as a receptionist in A-ONE PRODUCTS & BOTTLERS L.T.D
- Certificate of Appreciation for innovative idea for marketing of products in A-ONE PRODUCTS & BOTTLERS LTD
Certification
2024 – Advanced Diploma in Information Technology .
2023 - Diploma in Community Service.
2018 – Certificate IV in Age care & Disability.
2014 - 2017 – Diploma in Records Management.
2009 – 2012 – High School Education.
2001- 2008 – Primary Education
writing, photography, learning, sports and fitness, computer programming,
I enjoy staying fit as I go to the gym to exercise and sometimes go for a walk to appreciate nature, I also love sports either is participating in them or watch,
I also love writing either its a journal or writing about anything,
I enjoy taking photos of nature or myself to appreciate the moments in life.
I also like to learn new things everyday to expand my knowledge and be aware of my surroundings.
I like to use my information technology knowledge to learn more about computers and developing technologies.
Timeline
SUPPORT WORKER
NORTHCOTT
04.2024 - Current
ASSISNTANT IN NURSING
AGENCY
08.2023 - 01.2024
SUPPORT WORKER
Regal Health Services
01.2023 - 07.2023
PERSONAL CARE WORKER
ESTIA HEALTH COMPANY
01.2018 - 12.2022
RECEPTIONIST
A-ONE PRODUCTS AND BOTTLERS L.T.D
01.2017 - 08.2017
CLEANER
A-ONE PRODUCTS AND BOTTLERS LTD
01.2016 - 10.2016
RECORDS MANAGEMENT ASSISTANT
TANZANIA PUBLIC SERVICE COLLEGE
01.2015 - 04.2015
CASHIER
SHAYO STORES
01.2012 - 01.2014
ADVANCE DIPLOMA - Information Technology
GEORGE BROWN COLLEGE
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