Fatih Oztekin
Armadale,VIC
Summary
Proven efficiency in vehicle maintenance and customer service, demonstrated at Hertz Car Rental - Flexi Car. Skilled in troubleshooting and teamwork, I significantly contributed to reducing vehicle downtime and maintaining high satisfaction levels. My expertise in safe driving practices and vehicle inspection ensures reliability and professional service delivery.
Overview
9
9
years of professional experience
Work History
Vehicle Service Assistant
Hertz Car Rental - Flexi Car
03.2023 - Current
- Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
- Reduced downtime for rental vehicles by quickly addressing minor repairs or coordinating with the repair team for more complex issues.
- Test-drove vehicles to confirm proper operation before delivering to customers.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Refilled automobiles and vehicles with appropriate levels of fluids and lubricants.
- Checked tools and equipment to prevent accidents and injuries.
- Assisted mechanics with repairing and servicing vehicles.
- Assisted team members in improving workflow efficiency by sharing best practices.
- Drove safely in various weather and road conditions to avoid accidents.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Driving car to car and checking their conditions
Domestic Cleaner
Compass Group
05.2022 - 01.2023
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Cleaner
İkon
03.2018 - 05.2022
- Projected friendly and positive image in interaction with employees and guests and built trusting and supportive relationships with other team members.
- Maintained cleaning equipment, performed minor repairs and communicated with management regarding specific needs for new equipment.
- Cleaned building floors by sweeping, mopping and scrubbing floors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Refilled soap dispensers and air fresheners in bathrooms.
- Delivered quality customer service to address urgent needs and cleaning requests.
Cleaner
M1 Cleaning Service
01.2016 - 03.2018
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
Education
High School Diploma -
Ahmet Rasim High School
İstanbul/Turkey07.2006
Skills
- Customer Complaint Resolution
- Troubleshooting
- Chemical Handling
- Chemical cleaners
- Computer skills
- Teamwork
- Cleaning
- Heavy Lifting
- Drive Vehicles
- Safe driving practices
- City and non-city driving
- GPS and route planning
- Vehicle inspection
- Navigational systems and GPS
- Route management
- Traffic law observation
- Vehicle maintenance
- Basic vehicle repairs
Additional Information
Scott Hillstead - Fleet Manager Flexi Car Ph-0435 939 590
Aung Phyo Pyae Fleet Support Lead - Flexi Car Ph-0491 358 509
Beth Ozulup -SOUTHERNCROSS STATION CLEANING MANAGER Ph-0457 413 199
Turkan Kaymaz -Ikon Cleaning Supervisor Ph-0424534138
Timeline
Vehicle Service Assistant
Hertz Car Rental - Flexi Car
03.2023 - Current
Domestic Cleaner
Compass Group
05.2022 - 01.2023
Cleaner
İkon
03.2018 - 05.2022
Cleaner
M1 Cleaning Service
01.2016 - 03.2018
High School Diploma -
Ahmet Rasim High School
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