Fatihah
Kensington,NSW
Summary
Accomplished Consultant at Suncorp Insurance, adept in strategic planning and client engagement, significantly enhancing customer relationships. Leveraged problem-solving and analytical thinking to exceed client expectations, fostering long-term partnerships. Demonstrated leadership in team development, driving operational efficiencies at Sydney Vegan Market without compromising attention to detail.
Overview
1
1
year of professional experience
Work History
Consultant
Suncorp Insurance
02.2024 - 04.2024
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Operation Team Member
Sydney Vegan Market
09.2023 - 10.2023
- Enhanced customer satisfaction with timely resolution of issues and proactive communication.
- Improved operational efficiency by streamlining processes and implementing new procedures.
- Assisted in budget planning and financial reporting, contributing to cost-saving measures.
- Conducted regular audits to maintain compliance with industry regulations and company policies.
Education
Bachelor of Commerce - Human Resource Management And Entrepreneurship
University of New South Wales
Sydney, NSW12.2024
High School Diploma -
Taruna Bakti
Bandung, Indonesia08.2021
Skills
- Problem-Solving
- Attention to Detail
- Team Leadership & Development
- Client Relationships
- MS Office
- Analytical Thinking
- Strategic Planning
- Customer Relationship Management
- Work Planning and Prioritization
- Client Engagement
- Project Management
Languages
English
Full Professional
Indonesian
Native or Bilingual
Timeline
Consultant
Suncorp Insurance
02.2024 - 04.2024
Operation Team Member
Sydney Vegan Market
09.2023 - 10.2023
Bachelor of Commerce - Human Resource Management And Entrepreneurship
University of New South Wales
High School Diploma -
Taruna Bakti
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