Summary
Overview
Work History
Skills
References
Volunteer Experience
Personal Information
Timeline
Generic

Fatima Abdani

Melbourne,Australia

Summary

Enthusiastic and reliable individual with strong customer service, communication, and organisational skills. Experienced in handling transactions, managing enquiries, and working effectively in team environments. Seeking a Christmas Casual position to contribute to a positive customer experience during the busy holiday season.

Overview

1
1
year of professional experience

Work History

Campus Manager

Spectrum Tuition
Melbourne, Victoria
02.2024 - 12.2024
  • Provided exceptional front-line customer service, managing client enquiries and ensuring a positive experience for students and parents.
  • Handled appointment scheduling and managed communications, demonstrating strong organisational abilities.
  • Processed payments accurately and maintained meticulous financial records.
  • Promoted educational services through targeted email campaigns, highlighting sales and promotional abilities.

Skills

  • Customer Service
  • Sales
  • Client enquiries
  • Appointment scheduling
  • Service promotion
  • Payment processing
  • Cash Handling
  • POS
  • Transaction records
  • Visual Merchandising
  • Stock management
  • Presentation standards
  • Communication
  • Verbal communication
  • Written communication
  • Teamwork
  • Collaboration
  • Organisation
  • Time Management
  • Task management
  • Fast-paced environment

References

Available upon request.

Volunteer Experience

  • Wayfinder, Royal Melbourne Hospital, Melbourne, Victoria, 03/01/25, Present, Provides compassionate and patient customer service, assisting visitors and patients with navigation in a high-pressure, fast-paced environment.
  • Community Champion, Merri-bek City Council, Melbourne, Victoria, 12/01/23, 12/31/24, Promoted community events and engaged with the public, enhancing interpersonal and communication skills and the ability to connect with diverse individuals., Worked as part of a team to encourage inclusion and participation.
  • Badminton Coach, Northern Badminton Club, Melbourne, Victoria, 12/01/23, 12/31/24, Developed leadership, patience, and the ability to foster a positive and supportive team environment.

Personal Information

Citizenship: Australian Citizen

Timeline

Campus Manager

Spectrum Tuition
02.2024 - 12.2024
Fatima Abdani