Fatima Al Ghorabi
Wollert
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
5
5
years of professional experience
Work History
Legal Intern
Elamine Lawyers
03.2024 - Current
- Handled client inquiries in a professional and timely manner, resulting in a high level of customer satisfaction and trust in the firm.
- Completed data entry of legal documents into electronic filing systems.
- Scanned, converted, and organized records into electronic format with consistent naming convention.
- Demonstrated professionalism in handling confidential information, ensuring privacy for clients and the firm.
- Worked with litigation management software systems.
Sales Professional
Bevilles Jewellers
11.2023 - 01.2024
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Provided sales and marketing support through knowledge of targeted marketing and strategic sales.
- Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
- Finalized sales and collected necessary deposits.
- Cash handling
Barista
1st Class Hand Car Wash & Detailing
12.2022 - 03.2023
- Packaged bagels, muffins and other food items for customer purchase.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Cleaned counters, machines, utensils, and seating areas daily.
Sales Consultant
J.K Jewellery
04.2022 - 11.2022
- Maintained organized, presentable merchandise to drive continuous sales.
- Responded to telephone and in-person requests for information.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Stayed knowledgeable on latest Product or Service innovations and technological advancements through continuous training.
Receptionist
Epping Car Care
02.2020 - 03.2021
- Responded to inquiries from callers seeking information.
- Organized, maintained and updated information in computer databases.
- Handled assignments independently with good judgement and critical thinking skills.
- Confirmed appointments, communicated with clients, and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Education
Bachelor of Law Honours -
LaTrobe University
Melbourne (Bundoora)01-2028
Year 12 -
Al Siraat College
2024
Volunteering: Forum, SRC, School Council -
Thomastown Secondary College
2023
Year 7-11 -
Thomastown Secondary College
2023
Al Ghadeer Arabic School
2019
Skills
Enthusiastic and confident
Diligent
Efficient time management skills
Excellent verbal communication abilities
Bilingual (Arabic and English)
Organised and punctual
Client communication
Telephone etiquette
Timeline
Legal Intern
Elamine Lawyers
03.2024 - Current
Sales Professional
Bevilles Jewellers
11.2023 - 01.2024
Barista
1st Class Hand Car Wash & Detailing
12.2022 - 03.2023
Sales Consultant
J.K Jewellery
04.2022 - 11.2022
Receptionist
Epping Car Care
02.2020 - 03.2021
Bachelor of Law Honours -
LaTrobe University
Year 12 -
Al Siraat College
Volunteering: Forum, SRC, School Council -
Thomastown Secondary College
Year 7-11 -
Thomastown Secondary College
Al Ghadeer Arabic School
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