Fatima Chami-Batch
Merrylands,NSW
Summary
Proven team player and efficient multitasker, I enhanced customer satisfaction and streamlined operations at AA-SA-HEE. Skilled in cash handling and customer service, I boosted team productivity and maintained high-quality standards, contributing to a positive and efficient work environment. My ability to manage time effectively and collaborate closely with team members stands out, ensuring seamless service delivery.
Overview
1
1
year of professional experience
Work History
Crew Member
AA-SA-HEE
01.2024 - Current
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
Crew Member
al Waha Eatery
03.2023 - 12.2023
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Education
Auburn Girls High School
Auburn, NSWSkills
- Time Management
- Problem-Solving
- Teamwork and Collaboration
- Customer Service
- Clear Communication
- Cash Handling
- Cleaning
- Customer Engagement
- Taking Orders
- Self-discipline
- Interactive communication skills
- Flexible Schedule
- Safe Food Handling
- Integrity and Honesty
- Safety awareness
- Verbal and written communication
- Food Preparation
- Safety
- Resilience and persistence
- Hospitality service expertise
- Visual Communication
- Creativity and Innovation
- Inventory Restocking
- Order Management
- Performance Improvement
- Menu Memorization
- Telephone Etiquette
- Cooking
Languages
Arabic
Native or Bilingual
Timeline
Crew Member
AA-SA-HEE
01.2024 - Current
Crew Member
al Waha Eatery
03.2023 - 12.2023
Auburn Girls High School
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