Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Fatima Iftikhar

Sydney,NSW

Summary

Experienced and dedicated mental health support worker with a strong background in delivering one-on-one and group based psychosocial support under the NDIS framework. Skilled in implementation behaviour support strategies, assisting with medication management and supporting participants with complex mental health presentations including schizophrenia, bi-polar disorder, BPD and PTSD. Confident in crisis response, documentation and daily living support in both SIL and community settings. Committed to person-cantered care, independence and dignity in every interaction.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Mental Health Support Worker

Care Metaz Global
01.2024 - Current
  • Implement behaviour support strategies in-line with individualised positive behaviour support plans
  • Monitor and document mental state observations(shifts reports, incident reports, ABC charts, goal tracking)
  • Medication administration including PRN management according to PRN protocols
  • Manage restrictive practice reporting according to positive behaviour support plan
  • Support participants using a person-cantered recovery orientated approach

Disability Support Worker

Sparkle centre
11 2023 - Current
  • Experienced in Disability Support : Provided comprehensive care and support for individuals with intellectual disabilities, including Autism Spectrum Disorder (ASD), Down Syndrome, and Cerebral Palsy, fostering their independence and improving their quality of life through personalized care plans and tailored support strategies.
  • Proficient in Implementing Person-Cantered Active Support (PCAS) : Utilized evidence-based practices to enhance engagement and participation of individuals with intellectual disabilities such as Autism Spectrum Disorder (ASD), Down Syndrome, and Cerebral Palsy. Conducted Functional Behavioural Assessments (FBA) and developed Positive Behaviour Support (PBS) plans to address challenging behaviours and promote skill development.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Kept detailed daily logs with care actions, patient behaviours, and incidents.

Education

Diploma Of Community Service - Social Work

Mercury College
Sydney, NSW
02.2025

Skills

  • Medication administration(PRN protocols)
  • Positive behaviour support plan implementation
  • Diabetic care (including insulin administration and BGL monitoring)
  • Asthma care
  • Incident reporting and documentation
  • Restrictive practices monitoring
  • Personal care support
  • Conflict de-escalation
  • Mental health crisis intervention protocols
  • Seizure management

Certification

  • First Aid
  • CPR
  • NDIS worker check
  • Working with children check
  • Diabetes management
  • Asthma management
  • Epilepsy management
  • NDIS worker Orientation Module
  • infection control training


Timeline

Mental Health Support Worker

Care Metaz Global
01.2024 - Current

Disability Support Worker

Sparkle centre
11 2023 - Current

Diploma Of Community Service - Social Work

Mercury College
Fatima Iftikhar