Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

FATIMA KONATEH

Mount Druitt

Summary

Versatile and outcome-driven Registered Nurse and Support Coordinator with over 8 years of disability,support care and more than 4 years in Aged,clinical and community mental health experience. Skilled in coordinating individual care plans, managing medications and complex needs, leading multidisciplinary teams, and navigating NDIS systems. Proven ability to advocate for clients, ensure compliance, and enhance well-being through high-quality, person-centered care.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Support Worker & Site Coordinator

  • Oversaw daily operations as Site Coordinator including staff rostering, leadership, and team supervision. Led regular staff meetings and provided constructive feedback to promote professional development. Organised weekly shopping, client outings, and activities. Developed and implemented individual meal plans aligned with clients’ health needs. Maintained compliance with care plans and monitored staff performance. Advocated for clients, managed risk, and liaised with family members and stakeholders to support continuity of care.
  • Provide person-centered care for clients with complex needs.
  • Manage scheduling, rostering, and daily operations.
  • Coordinate staff to ensure compliance with care standards.
  • Monitor client outcomes and report progress to families and stakeholders.
  • Advocate for client rights, manage risks, and resolve incidents.

Registered Nurse (Aged Care – Agency)

  • Delivered high-quality nursing care in residential aged care settings, focusing on medication administration, wound care, and chronic disease management. Performed comprehensive health assessments and created care plans in collaboration with multidisciplinary teams. Supported residents with palliative and end-of-life care, ensuring comfort and dignity. Led care teams on shift, mentored junior staff, and upheld clinical standards in infection prevention and manual handling. Maintained accurate documentation and communicated effectively with families.
  • Delivered clinical nursing care across aged care homes.
  • Administered medications, performed wound and catheter care.
  • Assisted with palliative care and end-of-life support.
  • Completed health assessments and collaborated with multidisciplinary teams.
  • Ensured infection control, led care teams, and supported training.

Community Mental Health Support Worker

Scope
03.2023 - 12.2024
  • Supported a diverse group of young clients diagnosed with bipolar disorder, schizophrenia, autism spectrum disorder, and mood disorders. Delivered personalised care and emotional support in one-on-one and group settings. Developed structured daily routines and facilitated social, recreational, and therapy-based programs. Monitored mental health status, managed behavioural crises, and implemented positive behaviour support strategies. Collaborated with psychologists, social workers, and mental health nurses to ensure comprehensive client care. Maintained clear documentation and progress notes to track behavioural changes and outcomes.
  • Developed and delivered individualised programs for mental health clients.
  • Facilitated group and one-on-one therapeutic support.
  • Supported daily living tasks and community reintegration.
  • Monitored client progress and documented behavioural changes.
  • Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
  • Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
  • Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
  • Maintained confidentiality while documenting patient information according to HIPAA regulations and facility policies.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual needs.
  • Provided effective crisis intervention services during emergencies, ensuring the safety of all involved parties.
  • Promoted a safe environment for patients by monitoring behaviors and implementing safety protocols when necessary.
  • Improved patient outcomes with accurate documentation of mental health symptoms and progress.
  • Liaised between clinical staff and community organizations to coordinate care for patients transitioning from hospitalization back into the community setting.
  • Increased patient engagement in treatment by establishing rapport and building trust with clients.

Scout/Scrub Nurse

Nepean Private Hospital
02.2023 - 11.2023
  • Assisted in surgical procedures as scrub nurse in theatre.
  • Collaborated with medical teams to manage changing patient conditions.
  • Provided post-op care, patient education, and medication administration.
  • Supervised junior nurses and ensured smooth handovers.

Disability Support Worker

AFFORD
03.2016 - 12.2022
  • Worked in (SIL house and Day programs )

to Provide direct care including hygiene, mobility, and nutrition.

  • Administered medications and implemented behaviour support strategies.
  • Transported clients to appointments and social outings.
  • Documented care and reported changes in client health.
  • Maintained a clean, safe environment and complied with manual handling protocols.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
  • Implemented behavior management techniques when required for the safety of both clients and staff members involved.
  • Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Adhered to company requirements for patient interactions and care standards.
  • Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.

Work Placement (Mental Health Clinical)

Cumberland Mental Health Hospital
01.2018 - 06.2018
  • Assisted nursing staff with psychiatric assessments and care.
  • Monitored patients with acute and chronic mental health conditions.
  • Supported group therapy and daily hospital routines.
  • Maintained cleanliness and accurate documentation.

Education

Diploma of Enrolled Nursing -

WSI TAFE
Kingswood, NSW

Bachelor of Nursing - undefined

Western Sydney University
11.2022

Certificate IV in Disability - Individual Support – Ageing

WSI TAFE
Kingswood, NSW
05.2017

Skills

  • Patient-Centered Care
  • Leadership & Team Supervision
  • Medication Administration
  • Wound & PEG/PEJ Care
  • Documentation & Compliance (NDIS, AHPRA)
  • Epilepsy Management
  • Critical thinking
  • Verbal and written communication
  • Manual Handling & Infection Control
  • First Aid & CPR Certified
  • Teamwork and collaboration
  • Problem-solving
  • Clinical assessment

Certification

  • AHPRA Registered Nurse (Current)
  • First Aid & CPR
  • PEG/PEJ Feeding Competency
  • Medication Administration
  • Epilepsy Management
  • NDIS Worker Screening Check
  • Police Check
  • WWCC (Working With Children Check)
  • Manual Handling & Infection Control

Timeline

Community Mental Health Support Worker

Scope
03.2023 - 12.2024

Scout/Scrub Nurse

Nepean Private Hospital
02.2023 - 11.2023

Work Placement (Mental Health Clinical)

Cumberland Mental Health Hospital
01.2018 - 06.2018

Disability Support Worker

AFFORD
03.2016 - 12.2022

Support Worker & Site Coordinator

Registered Nurse (Aged Care – Agency)

Bachelor of Nursing - undefined

Western Sydney University

Diploma of Enrolled Nursing -

WSI TAFE

Certificate IV in Disability - Individual Support – Ageing

WSI TAFE
FATIMA KONATEH