Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fatima Safdari

Holmview,QLD

Summary

A dedicated and motivated individual with a strong educational background and diverse work experience, seeking a challenging position where I can utilize my skills and contribute to the success of the organization. I aim to leverage my research skills, effective communication abilities, and cultural proficiency to excel in a dynamic and collaborative environment. With a commitment to delivering exceptional customer service and a passion for continuous learning, I am eager to make a positive impact and grow both personally and professionally within the role.

Overview

4
4
years of professional experience

Work History

All Rounder

Aussie Hunger Restaurants
08.2021 - 01.2024
  • Provided professional services and support in a dynamic work environment.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Excellent communication skills, both verbal and written.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Customer Service Representative

Kebab Shop
06.2021 - 07.2021
  • Met customer service goals and exceeded customer expectations.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Cleaned and maintained work areas, equipment and utensils.
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Handled customer inquiries and suggestions courteously and professionally.

Cashier

Dunya Cafe And Restaurant
06.2020 - 12.2020
  • Worked flexible schedule and extra shifts to meet business needs.
  • Performed cash, card and check transactions to complete customer purchases.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Restocked and organized merchandise in front lanes.

Education

Certificate IV (Adult Tertiary Preparation)

TAFE Queensland
Loganlea, QLD
12.2022

High School Graduation

Beenleigh State High School
Beenleigh, QLD
11.2021

Year 11 ATAR Subjects

Cyril Jackson Senior Campus
Bassendean, WA
12.2020

Intensive English Course(IEC)

Cyril Jackson Senior Campus
Bassendean, WA
12.2019

Skills

  • Dependable and Responsible
  • PPE use
  • Attention to Detail
  • Problem Resolution
  • Microsoft Office
  • Basic Math
  • Time Management

Languages

Persian
Native or Bilingual
Hindi
Full Professional
Urdu
Full Professional

Timeline

All Rounder

Aussie Hunger Restaurants
08.2021 - 01.2024

Customer Service Representative

Kebab Shop
06.2021 - 07.2021

Cashier

Dunya Cafe And Restaurant
06.2020 - 12.2020

Certificate IV (Adult Tertiary Preparation)

TAFE Queensland

High School Graduation

Beenleigh State High School

Year 11 ATAR Subjects

Cyril Jackson Senior Campus

Intensive English Course(IEC)

Cyril Jackson Senior Campus

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Fatima Safdari