Bilal Mukhtar
KALEEN,Australian Capital Territory
Summary
Hardworking Transportation Security Officer with focused mindset and in-depth understanding of security protocols. First-rate skills in organizing and prioritizing tasks, as well as maintaining open communication and managing conflicts effectively.
Dedicated to increasing security by leveraging personal skills and discipline to maintain thorough approach. Successful at solving problems and reducing conflict with professional demeanor.
Overview
10
10
years of professional experience
Work History
Facility Site Supervisor
MBN Security
Canberra, ACT
04.2024 - 10.2024
- Performed customer work and warranty repairs in compliance with manufacturer standards.
- Monitored automobile market trends to determine customer demands, vehicle valuation and investment budgets.
- Monitored maintenance and repair of machinery, equipment and electrical and mechanical systems.
- Coordinated with vendors for repairs, preventative maintenance, and emergency services.
- Negotiated contracts with external service providers for the provision of goods or services required by the facility.
- Developed and oversaw budgets for facilities, working within cost restraints.
Security Officer
MBN Security
Canberra, ACT
11.2021 - 11.2024
- Worked with local and federal law enforcement agents to apprehend suspicious individuals.
- Investigated alarms and disturbances to maintain safety.
- Checked credentials and issued passes before allowing access to property.
- Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Guarded restricted areas to prevent unauthorized entry.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
Food Service Worker
Kingsley Chicken
Canberra, ACT
06.2017 - Current
- Organized ingredients and restocked supplies to prepare for busy periods.
- Received food orders from individuals and explained offerings.
- Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
Screening Officer
Southern Cross
Canberra, ACT
04.2020 - 04.2021
- Enhanced awareness of health resources and worked to connect individuals with programs.
- Sanitized frequented areas and equipment using approved supplies.
- Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
- Upheld strong customer service standards while completing screenings.
- Maintained detailed records of all screening activities conducted throughout shift.
Head Waiter
Lahori Gate
Canberra, ACT
04.2017 - 02.2018
- Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Delivery Specialist
Sultan Turkish
Gungahlin, ACT
04.2017 - 06.2017
- Observed road rules, weather and road conditions and other factors to maintain safe driving record.
- Remained calm and pleasant with customers at all times, even during tense situations.
Teacher
Muslim Education System
Mansehra, KPK, Pakistan
04.2016 - 04.2017
- Differentiated instruction according to student ability and skill level.
- Achieved score of 100% on state reading test scores.
- Taught 38 classes per week, substituting for absent teachers when needed.
Discipline Coordinator
Muslim Education School System
Mansehra, KPK, Pakistan
01.2017 - 03.2017
- Completed comprehensive code compliance evaluations for students projects.
- Provided excellent service and attention to students when face-to-face or through phone conversations.
- Communicated with studnets to determine goals and performed client assessments.
College Professor
Islamia Public School
Mansehra, KPK, Pakistan
06.2015 - 03.2016
- Developed assigned course and syllabi to reflect school philosophy, course description and objectives.
- Assisted students with developing thesis ideas, offering insight into resources and interview subjects.
- Delivered informative lectures and used research materials to help students grasp concepts.
Primary School English Teacher
Hudabiya Public School
Mansehra, KPK, Pakistan
06.2014 - 03.2015
- Selected and implemented interesting and interactive learning media to increase student understanding of course materials.
- Integrated technology into classroom settings to engage students and diversify instruction.
- Evaluated students' comprehension of lessons through relevant test questions.
Education
Diploma - Human Resources Management
Canberra Business And Technology College
Canberra, ACT01.2021
Certificate - Leadership And Team Development
IBMI - International Business Management Institute
Berlin Germany09.2020
Master of Accountancy - Accounting
Kings Own Institute
Sydney, NSW02.2019
Certification - Security And Protective Services
Australian Security And Education Consulting
Canberra05.2017
Master of Arts - English Literature
Government College Mansehra
Mansehra01.2016
Intermediate - Engineering (Pre-Engineering)
Sky International School And College
Mansehra08.2011
Classics in World Literature
Harvard University
Skills
- Hazardous items understanding
- Security station background
- Cargo inspections
- Customer relations skills
- Behavioral/cognitive skills development
- Emergent curriculum
- Tutoring and after school help
- Confidentiality understanding
- Route management
- Food presentation
- Dish preparation
- Menu knowledge
- Food safety understanding
- Point of Sale (POS) system operations
- Menu memorization
- Buffet setup and takedown
Certifications
- Australian Full Driving License
- Certified in Responsible Alcohol Service (RSA)
- First Aid Certificate
- Crowd Controller
- Certificate II in Security Operations
- CPR (cardiopulmonary resuscitation)
Additional Information
- Published Urdu Novel "Adhoray 27 Minutes" Available on:
- Published English Novel "Unfinished 27 Minutes" Available on:
- Write travelogues, short stories, and articles on various national and international magazines.
Timeline
Facility Site Supervisor
MBN Security
04.2024 - 10.2024
Security Officer
MBN Security
11.2021 - 11.2024
Screening Officer
Southern Cross
04.2020 - 04.2021
Food Service Worker
Kingsley Chicken
06.2017 - Current
Head Waiter
Lahori Gate
04.2017 - 02.2018
Delivery Specialist
Sultan Turkish
04.2017 - 06.2017
Discipline Coordinator
Muslim Education School System
01.2017 - 03.2017
Teacher
Muslim Education System
04.2016 - 04.2017
College Professor
Islamia Public School
06.2015 - 03.2016
Primary School English Teacher
Hudabiya Public School
06.2014 - 03.2015
Diploma - Human Resources Management
Canberra Business And Technology College
Certificate - Leadership And Team Development
IBMI - International Business Management Institute
Master of Accountancy - Accounting
Kings Own Institute
Certification - Security And Protective Services
Australian Security And Education Consulting
Master of Arts - English Literature
Government College Mansehra
Intermediate - Engineering (Pre-Engineering)
Sky International School And College
Classics in World Literature
Harvard University
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