fatimah Abdallah
BARDWELL VALLEY,NSW
Summary
Dynamic and dedicated Architectural Master's student at the University of Sydney with a strong passion for creating innovative and functional designs. Eager to leverage my comprehensive education and customer service expertise to embark on a rewarding journey in the field of architecture. Adept at translating conceptual ideas into tangible designs while demonstrating exceptional attention to detail and an unwavering commitment to excellence. Seeking a stimulating role that will not only enhance my existing skills but also provide valuable hands-on experience to thrive in the industry.
Overview
5
5
years of professional experience
Work History
Sales Associate
Anaconda
12.2022 - Current
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Answered incoming telephone calls to provide store, products and services information.
Passenger Service Agent
Dnata Airport Services
10.2021 - 01.2022
- Delivered a high standard of customer service for all client airlines and ensured all customer service requirements were met in a timely, efficient and professional manner, at all times
- Ensured that necessary paperwork is completed on time and that all reporting was completed as per service delivery agreements and company requirements
- Effectively communicated with people from a variety of different backgrounds; and had the ability to deal with confidential and sensitive situations.
Sales Associate
Spotlight
02.2019 - 01.2022
- Trained new sales employees on effective sales, service and operational strategies to maximise team performance
- Built and maintained relationships with peers and upper management to drive team success
- Processed sales transactions to prevent long customer wait times
- Lifted materials of varied weights on regular basis
- Assisted customers by locating items and loading heavy purchases in vehicles.
Education
Master of Architecture - Architecture
The University of Sydney
06.2025
Bachelor of Design - Architecture: Architecture
University of Technology Sydney
11.2022
Skills
- Proficient with design software's such as Rhino and Adobe Creative Suite
- Time Management
- Design Principles
- Technical Drawings
- Design Proposal Presentations
- Active Listening
- Reliable and punctual
- Conflict Resolution
- Sales Contracts
Timeline
Sales Associate
Anaconda
12.2022 - Current
Passenger Service Agent
Dnata Airport Services
10.2021 - 01.2022
Sales Associate
Spotlight
02.2019 - 01.2022
Master of Architecture - Architecture
The University of Sydney
Bachelor of Design - Architecture: Architecture
University of Technology Sydney
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