FATIMAH ALJUBAYRI
Flynas
Jeddah,Saudi Arabia
1
Certification
9
years of professional experience
Customer service and aviation professional with Flight Services Management training and cabin crew experience. Skilled in passenger service, safety procedures, communication, and delivering high-quality customer experiences in fast-paced environments.
Work History
Cabin Crew
4 Months- Delivered high-quality in-flight service while ensuring passenger safety, comfort, and satisfaction.
- Assisted passengers with boarding, seating, and special requests in a calm and professional manner.
- Followed airline safety procedures and emergency protocols in compliance with aviation regulations.
- Worked effectively with cabin crew teams to maintain smooth onboard operations.
- Handled customer concerns professionally and resolved service issues efficiently.
Receptionist
2 Years 4 Months- Processed insurance claims and verified documentation accurately.
- Assisted patients and insurance providers with inquiries.
- Maintained confidential records and administrative procedures.
Education
Flight Services Management
Bachelor's degree - administrative sciences
Skills
Cabin crew operations and passenger service
Safety procedures and emergency readiness
problem-solving abilities
Cross-cultural communication
Team collaboration and adaptability
Attention to detail and time management
Ability to work under pressure
Excellent customer service
Professional appearance and grooming
Professional communication skills
Certification
- Responsible Service of Alcohol (RSA) Certificate – Brisbane, Australia (2026)
- Food Safety Certificate – Brisbane, Australia (2026)
LANGUAGES
Arabic (Native)
English (fluent)
Timeline
Cabin Crew
Flynas
09.2025 - 01.2026Read More
Receptionist
Dr. Bakhsh Hospital
08.2016 - 12.2018Read More
Seneca College
Flight Services Management
Read More
King Abdulaziz University
Bachelor's degree from administrative sciences
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