FATIMAH ALJUBAYRI
Jeddah,Saudi Arabia
Summary
Customer service and aviation professional with Flight Services Management training and cabin crew experience. Skilled in passenger service, safety procedures, communication, and delivering high-quality customer experiences in fast-paced environments.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Cabin Crew
Flynas
Saudi Arabia
09.2025 - 01.2026
- Delivered high-quality in-flight service while ensuring passenger safety, comfort, and satisfaction.
- Assisted passengers with boarding, seating, and special requests in a calm and professional manner.
- Followed airline safety procedures and emergency protocols in compliance with aviation regulations.
- Worked effectively with cabin crew teams to maintain smooth onboard operations.
- Handled customer concerns professionally and resolved service issues efficiently.
Receptionist
Dr. Bakhsh Hospital
Saudi Arabia
08.2016 - 12.2018
- Processed insurance claims and verified documentation accurately.
- Assisted patients and insurance providers with inquiries.
- Maintained confidential records and administrative procedures.
Education
Flight Services Management -
Seneca College
Toronto, Canada01.2025
Bachelor's degree - administrative sciences
King Abdulaziz University
Jeddah, Saudi Arabia01.2016
Skills
- Cabin crew operations and passenger service
- Safety procedures and emergency readiness
- problem-solving abilities
- Cross-cultural communication
- Team collaboration and adaptability
- Attention to detail and time management
- Ability to work under pressure
- Excellent customer service
- Professional appearance and grooming
- Professional communication skills
Certification
- Responsible Service of Alcohol (RSA) Certificate – Brisbane, Australia (2026)
- Food Safety Certificate – Brisbane, Australia (2026)
LANGUAGES
Arabic (Native)
English (fluent)
Timeline
Cabin Crew
Flynas
09.2025 - 01.2026
Receptionist
Dr. Bakhsh Hospital
08.2016 - 12.2018
Flight Services Management -
Seneca College
Bachelor's degree - administrative sciences
King Abdulaziz University