Summary
Overview
Work History
Education
Skills
Languages
Additional Information:
Timeline
Generic

Fatimah Ismail

Sydney

Summary

Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.

Overview

8
8
years of professional experience

Work History

Intern Engineer

Al Khorayef Company
12.2024 - 12.2024
  • Gained hands-on experience with various engineering tools, equipment, and materials through active participation in practical workshops.
  • Maintained a safe working environment by adhering to safety protocols during all stages of project development.
  • Reviewed and updated technical documentation, ensuring accuracy and compliance with industry standards.
  • Developed strong relationships with peers and mentors, fostering a collaborative work environment conducive to learning and growth.
  • Assisted the engineering team with daily tasks, ensuring projects were delivered on time.
  • Learned to manage deadlines and adapt quickly in a fast-paced environment.
  • Developed strong attention to detail and professionalism, transferable to customer service roles.

Student Mentor

Taylors College Sydney
02.2022 - 08.2022
  • Supported new students in adapting to a different environment, ensuring they felt welcomed and comfortable.
  • Guided students through academic challenges, enhancing understanding and retention of material.
  • Developed personalized study plans tailored to individual student needs and learning styles.
  • Facilitated workshops on effective study techniques, promoting independence and confidence among students.
  • Provided constructive feedback on assignments, improving overall student performance and critical thinking skills.

Event Organizer

Academy Graduation Event Services
07.2018 - 08.2019
  • Coordinated schedules and timelines for events.
  • Increased event attendance by strategically marketing and promoting events through various channels.
  • Created engaging visual materials such as invitations, programs, banners, signage to promote consistent branding across all aspects of the event experience.
  • Participated in strategy development and planning to grow organizing program and advance campaigns.
  • Improved overall guest satisfaction by implementing responsive customer service practices throughout the planning stages and during events themselves.
  • Managed budgets for multiple events, ensuring cost-effective allocation of resources and maximizing returns on investment.

Freelance Photographer

Self-employed
08.2016 - 06.2019
  • Provided photography services for events, family gatherings, and private clients.
  • Coordinated with clients to understand their needs and deliver a personalized experience.
  • Managed schedules, deadlines, and client expectations — demonstrating strong time management and customer service.
  • Delivered high-quality work under pressure, ensuring customer satisfaction.
  • Gained early experience in self-employment, building independence, professionalism, and responsibility.

Education

Bachelor of Civil Engineering -

University of Sydney
Sydney, NSW
12-2027

Skills

  • Customer service & communication
  • Fast learner & adaptable
  • Teamwork & reliability
  • Time management in busy environments
  • Organization
  • Multilingual: English, Arabic, Tagalog

Languages

Arabic
tagalog
English

Additional Information:

  • Work Rights: 48 hours/fortnight (Student Visa).
  • Availability: Monday, Thursday, Saturday, Sunday (whole day) and Friday (morning and afternoon).

Timeline

Intern Engineer

Al Khorayef Company
12.2024 - 12.2024

Student Mentor

Taylors College Sydney
02.2022 - 08.2022

Event Organizer

Academy Graduation Event Services
07.2018 - 08.2019

Freelance Photographer

Self-employed
08.2016 - 06.2019

Bachelor of Civil Engineering -

University of Sydney

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Fatimah Ismail