Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

FATOU CONDE

Ripley,QLD

Summary

I am a young, articulate professional with proven experience in customer service. My strong interpersonal skills enable me to thrive in diverse environments where respectful and effective communication is essential. I am seeking a position as an Assistant in Nursing (AIN), where I can leverage my comprehensive background in healthcare and compassionate nature to deliver excellence in resident care. I have a reputation for maintaining a safe, protected, and orderly environment for clients. My long-term career goal is to pursue a Bachelor of Nursing and contribute to the health services field, fueled by my passion for enhancing the health and well-being of others. Recognized for my critical skills in leadership and problem-solving, I excel in communication, adaptability, and collaboration, which consistently enhance team dynamics and drive organizational goals forward. I am eager to apply my education and skill set to contribute to the success of an assistant in nursing, confident that my efforts will produce outstanding results.

Experienced with providing comprehensive care and support to individuals with disabilities. Utilizes effective communication and interpersonal skills to build trusting relationships and ensure client well-being. Strong understanding of personalized care plans and daily living assistance to enhance client quality of life.

Overview

5
5
years of professional experience

Work History

Disability Support Worker

Relax Healthcare Services
09.2024 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Provided high level of physical support by lifting, adjusting, and moving clients.

CLEANER

ISS Facility Services
02.2024 - 07.2024
  • Expertise in comprehensive facility cleaning, encompassing classrooms, offices, restrooms, kitchens, and outdoor areas, ensuring meticulous vacuuming, sweeping, mopping, dusting, and wiping
  • Proficient in managing and replenishing stock supplies, coupled with efficient order processing
  • Demonstrated ability to work independently, with minimal supervision, upholding high standards of safety and cleanliness
  • Possession of a valid Working with Children clearance and a clean Police Check record
  • Physically robust to meet the rigorous physical demands of cleaning tasks within set deadlines

CUSTOMER SERVICE ADVISOR

KFC
08.2019 - 09.2022
  • Efficiently processed customer orders and adeptly prepared food items to meet and exceed service expectations
  • Proactively assisted in resolving service issues, ensuring customer satisfaction and loyalty
  • Vigilantly maintained food-safety standards to ensure compliance and protect consumer health
  • Uphold a pristine, safe work and dining environment, contributing to a pleasant customer experience

Education

Certificate III - Individual Support

Bluestone Medical
Yatala, QLD
01-2025

CERTIFICATE - Provide cardiopulmonary resuscitation, provide basic emergency life support, provide first aid

Nationally Recognised Training
12.2024

HIGH SCHOOL DIPLOMA -

Yeronga State High School
12.2023

CERTIFICATE - Certificate III in Health Services Assistance

Tafe
12.2023

CERTIFICATE - Certificate II in Retail Services, showcasing retail expertise

Yeronga State High School
12.2023

CERTIFICATE - Certificate II in Health Support Services

Tafe
Southbank, QLD
12.2022

Skills

  • Communication
  • Patience
  • Problem-solving
  • Conflict resolution
  • Teamwork
  • Adaptability
  • Active listening
  • Attention to detail
  • Stress management
  • Customer feedback tools
  • Complaint resolution
  • Order processing
  • Multi-tasking
  • Daily living assistance
  • Housekeeping and meal preparation
  • Personal care
  • Client confidentiality
  • Incident reports
  • Disability services
  • Dressing assistance

Accomplishments

    achieved 120 hours of placement in an age care residence.

  • Problem-solving: How to solve problems that arise in an aged care setting
  • Teamwork: How to work with other professionals to support residents
  • Time management: How to manage your time while working with residents
  • Communication: How to communicate with residents and other professionals
  • Patience: How to be patient with residents who may have difficulty making decisions or adapting to change
  • The importance of duty of care and how to protect residents from harm
  • How to provide personalized and compassionate support to residents
  • How to understand the meaning of holistic care

Languages

Sousou

Timeline

Disability Support Worker

Relax Healthcare Services
09.2024 - Current

CLEANER

ISS Facility Services
02.2024 - 07.2024

CUSTOMER SERVICE ADVISOR

KFC
08.2019 - 09.2022

HIGH SCHOOL DIPLOMA -

Yeronga State High School

CERTIFICATE - Certificate II in Retail Services, showcasing retail expertise

Yeronga State High School

Certificate III - Individual Support

Bluestone Medical

CERTIFICATE - Provide cardiopulmonary resuscitation, provide basic emergency life support, provide first aid

Nationally Recognised Training

CERTIFICATE - Certificate III in Health Services Assistance

Tafe

CERTIFICATE - Certificate II in Health Support Services

Tafe
FATOU CONDE