Fauziah Amin
Cranbourne East,VIC
Summary
Motivational employee and organisational problem-solver with supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring, and moral-building techniques to maximise employee engagement and performance.
Overview
4
4
years of professional experience
Work History
RECEPTIONIST
First Tax Solution
09.2023 - Current
- Booking appointments
- Prefilling and Creating tax returns and GST
- Summarising
- Communicating with clients
MANAGER
Zewaar Jewellery
02.2021 - 03.2023
- Managing online marketing and advertisement on social media platforms to increase business revenue and traffic
- Maintaining stock levels and packing orders for shipping
- Managing returns and exchanges professionally and efficiently
- Providing tailored service and excellent shopping experience to customers through direct message
CUSTOMER SERVICE CASHIER
The Lott (News Agency)
11.2021 - 03.2022
- Providing professional customer service
- Responsibly handling of cash
- Restocking of shelves and general store tidy
- Processing transactions through POS systems
FRONT OF HOUSE
Fish and Chips Kebab
05.2021 - 09.2021
- Completing orders over the phone and in house
- Processing transactions through POS systems
- Responsible handling of cash
- Assisting with food preparation with food safe
- General cleaning of restaurant
INDEPENDENT CONSULTANT
Rodan and Fields
06.2020 - 11.2020
- Providing customised product recommendations to meet customer skin and hair goals
- Mentoring others to sell products
- Building customer connections to increase sales
Education
BACHELOR OF BUSINESS (ENTREPRENEURSHIP) -
Federation University
CRANBOURNE SECONDARY COLLEGE VC E
NOBLE PARK ENGLISH LANGUAGE SCHOOL
Skills
- Interpersonal Communication
- Leadership
- Planning and Organisation
- Collaborator
- Customer Focused
- Positive Attitude
Languages
URDU
PERSIAN
References
- Zahira Poya - Owner, Zewaar Jewellery 0412 846 717
- Atefa Ali - Supervisor, Rodan and Fields 0469 710 346
- Maida Kanwal - Teacher, Cranbourne Secondary College 0469 762 102
- Ahmad Rezaee - Director, First Tax Solutions 0411 822 404
Timeline
RECEPTIONIST
First Tax Solution
09.2023 - Current
CUSTOMER SERVICE CASHIER
The Lott (News Agency)
11.2021 - 03.2022
FRONT OF HOUSE
Fish and Chips Kebab
05.2021 - 09.2021
MANAGER
Zewaar Jewellery
02.2021 - 03.2023
INDEPENDENT CONSULTANT
Rodan and Fields
06.2020 - 11.2020
BACHELOR OF BUSINESS (ENTREPRENEURSHIP) -
Federation University
CRANBOURNE SECONDARY COLLEGE VC E
NOBLE PARK ENGLISH LANGUAGE SCHOOL
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