Fauziah Zainon
Robinvale,VIC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Supervisor
Lazzara
Robinvale, Victoria
01.2024 - Current
Manager on Duty
Kare Furniture
Kuala Lumpur, Malaysia
03.2017 - 12.2018
- Trained new employees on job duties and company policies.
- Monitored staff performance and provided feedback to ensure quality customer service.
- Delegated work to staff, setting priorities and goals.
- Interacted with customers regularly to ensure their needs were met.
- Resolved customer inquiries and complaints requiring management-level escalation.
Restaurant Manager
Pizza Hut
Kuala Lumpur, Malaysia
01.2016 - 02.2017
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Trained new employees to perform duties.
Education
Certificte of Food Handling & Serving Alcohol
Madec Community College
Mildura, VIC01-2019
High School in Arts
Sek Menengah Ibrahim FIkri
Malaysia10-1991
Skills
- Operations Management
- Staff Management
Timeline
Supervisor
Lazzara
01.2024 - Current
Manager on Duty
Kare Furniture
03.2017 - 12.2018
Restaurant Manager
Pizza Hut
01.2016 - 02.2017
Certificte of Food Handling & Serving Alcohol
Madec Community College
High School in Arts
Sek Menengah Ibrahim FIkri
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