Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Supervisor
Lazzara
Robinvale, Victoria
01.2024 - Current
Manager on Duty
Kare Furniture
Kuala Lumpur, Malaysia
03.2017 - 12.2018
Trained new employees on job duties and company policies.
Monitored staff performance and provided feedback to ensure quality customer service.
Delegated work to staff, setting priorities and goals.
Interacted with customers regularly to ensure their needs were met.
Resolved customer inquiries and complaints requiring management-level escalation.
Restaurant Manager
Pizza Hut
Kuala Lumpur, Malaysia
01.2016 - 02.2017
Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
Worked in close collaboration with team members to ensure customers received high-quality service.