Summary
Work History
Education
Skills
Languages
Timeline
Generic

Fawad Askari

Summary

Optical professional with strong background in patient care and administrative support. Proven ability to enhance practice efficiency and improve patient satisfaction through exceptional customer service and technical skills. Reliable team player who adapts smoothly to changing demands and consistently delivers high-quality results.

Work History

Optical Assistant

Specsavers
  • In my role at Specsavers, I delivered exceptional customer service by helping customers choose eyewear that met their visual needs and personal style. I conducted optical pre-tests, including OCT and WRS scans, to support the optometrists in delivering accurate eye health assessments. I was also responsible for validating patients' Medicare to see if they're eligible for Medicare benefits.

Optical Assistant

Paul Fell Eyecare
  • In this role, I provided outstanding customer service, assisting clients in selecting eyewear suited to their needs and style preferences. I performed optical pre-testing, OCT and WRS scans. A key responsibility was verifying ordered glasses to ensure they were delivered to the correct patients, including checking optical accuracy by confirming PD (pupillary distance) and segment height measurements. I also managed stock levels, organised product displays, and ensured the clinic operated smoothly. I also handled administrative tasks such as booking appointments, processing payments, and maintaining accurate patient records while prioritising confidentiality and professionalism.

Medical Receptionist

Grand Medical Centre
  • As a medical receptionist, I excelled in greeting and assisting patients, scheduling appointments, and managing patient records with accuracy and confidentiality. I efficiently handled billing items, creating invoices and claims processing to ensure a smooth experience for the medical team. Additionally, I provided comprehensive administrative support by managing calls, emails, and other correspondence.

Night Fill Team Member

Woolworths
  • As a night fill team member at Woolworths, we efficiently restocked shelves, conducted regular stock checks, and maintained accurate inventory records. Provided excellent customer service, assisted with product inquiries, and ensured a clean shopping environment.

Education

Bachelor of Vision Science - Optometry

University of Canberra
Canberra, ACT
09.2025

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Indooroopilly State High School
01.2023

Centenary State High School
01.2020

Skills

  • Creativity
  • Leadership
  • Organization
  • Problem solving
  • Teamwork
  • Customer service
  • Appointment scheduling
  • Product upselling

Languages

English
Native or Bilingual
Farsi
Native or Bilingual

Timeline

Optical Assistant

Specsavers

Optical Assistant

Paul Fell Eyecare

Medical Receptionist

Grand Medical Centre

Night Fill Team Member

Woolworths

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Indooroopilly State High School

Bachelor of Vision Science - Optometry

University of Canberra

Centenary State High School

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Fawad Askari