Summary
Overview
Work History
Education
Skills
History
Accreditations Licenses
Office Experience
Computer Experience
Personal Information
References
Timeline
Generic
Fay Sanders

Fay Sanders

Real Estate
Perth,WA

Summary

Skilled Business Development leader and Head of Property Management Department and business owner, offering 39 years of experience in leading operations and enhancing revenue.

My proactive, 'think outside the box', nurturing personality has enabled me win the Excellence in Property Management for 3 years in a row at the Harcourts Annual Awards plus hundreds of other various awards over 39 years.

I am a results driven management professional with strong background in overseeing departmental functions and driving team success. Also, known for fostering collaborative work environments and adapting to evolving business needs.

I possess excellent leadership and organisational skills, ensuring consistent achievement of departmental goals.

Overview

39
39
years of professional experience

Work History

Head of Department, Senior Property Manager

Bellcourt Shenton Park
Shenton Park, WA
04.2024 - Current
  • Management of 150 properties
  • Increased revenue
  • Business development
  • Managing Staff

Head of Department, Business Development Manager

Halyn Property (formally Harcourts City Central)
Perth, WA
01.2020 - 04.2024
  • Managing Staff
  • Implementing Systems and Procedures
  • Managing 80 properties
  • Business Development

Associate Director

Colliers International WA
Perth, WA
01.2017 - 01.2020
  • Managing Staff
  • Budgets and reports
  • Business Development
  • Managing Properties
  • Implementing Systems and Procedures

Head of Department & Business Development Manager

Acton Central
Subiaco
01.2011 - 01.2017
  • Manage 110 properties
  • Managing Staff
  • Business Development
  • Implementing Systems and Procedures

Property Manager/Commercial Manager/Strata Manager/Sales Representative

ProperTCare/WA Property Project Marketing
Applecross
01.2003 - 01.2008
  • Owner of Business with Business Partners
  • Property Manager for over 200 properties
  • Strata Manager for 14 Strata Companies
  • Commercial Manager for 11 Commercial Properties
  • Sales Representative
  • Head of Property Management Department
  • Management of staff
  • Implementing Systems and Procedures

Senior Property Manager

Alan Bourke Real Estate
Como, WA
01.1999 - 01.2003
  • Property Manager for 150 properties
  • Business Development Manager

Senior Property Manager

Rodie Realty
Leederville
01.1997 - 01.1999
  • Property Manager for 170 properties

Property Manager

L J Hooker, Wembley
Wembley, WA
01.1995 - 01.1997
  • Property Manager for 170 properties

Property Manager/Receptionist

Mair & Company, Cannington
Cannington, WA
01.1992 - 01.1994
  • Property Manager for 60 properties
  • Reception
  • Secretary to 6 Sales Representatives & 2 Managers

Property Manager/Receptionist

L J Hooker, Gosnells
Gosnells, WA
01.1990 - 01.1992
  • Property Manager for 45 properties
  • Secretary to 6 Sales Representatives & 1 Manager

Secretary to 3 Property Managers

Blackburne & Company
West Perth
01.1986 - 01.1990
  • Relief Reception
  • Secretary/Assistant to 3 Property Managers

Education

Certificate For Risk Management - Real Estate

REIWA
Subiaco

Certificate For Advanced Property Management - Real Estate

REIWA
Subiaco

REIWA Property Manager of The Year Award - Real Estate

REIWA
Subiaco

Diploma of Property Services - Triennial Certifica - Real Estate

REIWA
Subiaco
01.2015

Skills

  • Relationship Development
  • Trust Accounting
  • Commercial Management
  • Property Management
  • Sales
  • Administration
  • Staff Management
  • Inspections
  • Reporting
  • Business Development
  • Strata Management

History

I commenced my career in Real Estate in 1986 and immediately developed a genuine passion for the industry. Starting as a secretary in Property Management, I worked my way through the ranks over the years to become a Senior Property Manager. Throughout my career in property management, I have consistently achieved strong results and have been recognised with numerous industry awards.

In 2003, I purchased my own rent roll and established my own property management company. After successfully operating the business for two years, I joined forces with WA Property Project Marketing in 2005. Between 2005 and 2008, I successfully managed and expanded the rent roll from 70 properties to over 240 residential properties, in addition to overseeing strata and commercial management portfolios, while also selling residential properties.

Unfortunately, in 2008, due to personal circumstances, I made the decision to step away from the business and WA Property Project Marketing purchased my share of the company. Following this, I took time away from the industry for medical reasons.

In 2011, I returned to the industry as a contractor, providing consultancy services to various real estate agencies. My work included advising on best practice procedures, implementing systems, restructuring departments, and improving rent roll performance and efficiency.

I then joined Acton Central, where I spent many years working as Head of Department, Senior Property Manager, and Business Development Manager. Following my time with Acton, I took the opportunity to travel overseas before commencing employment with Colliers International WA in November 2017. Within 10 months at Colliers, I progressed from Senior Property Manager to Head of Department and was subsequently promoted to Associate Director.

Having worked in Real Estate since 1986, along with owning and operating my own businesses, I have developed extensive knowledge across all facets of the industry. My key strengths include organisational skills, time management, conflict resolution, leadership, and the ability to build trust and make clients feel comfortable and secure.

Owning businesses has also provided me with a strong commercial understanding, particularly in improving productivity, streamlining operations, and identifying cost saving opportunities. I particularly enjoy being the “go to” person within a business, solving problems, improving systems, and supporting teams to achieve strong outcomes.

While I have experience across residential, commercial, and strata management, residential property remains my strongest passion. Having personally owned more than 20 investment properties over the years, I have always had a genuine interest in property investment and the real estate industry as a whole.

Even after nearly 40 years in the industry, my passion for Real Estate remains as strong as ever. I genuinely enjoy the work, the people, and the challenges that come with it, and I cannot see myself ever fully retiring from an industry I truly love.

Accreditations Licenses

  • Diploma of Property Services - Triennial Certificate (RA73171)
  • Certificate for Risk Management
  • Certificate for Advanced Property Management
  • Certificate for Safety Awareness
  • Awards won for Outstanding Performance in Property Management
  • REIWA Property Manager of the Year Award
  • Blue Card
  • Business Practice Course completed at Australian Business College Perth

Office Experience

  • Trust Accounting
  • Strata Management
  • Commercial Management
  • Property Management
  • Sales
  • Administration
  • Head of Department
  • Inspections
  • Reports
  • Business Development Management

Computer Experience

  • Property Tree
  • Property Me
  • Console
  • Rest
  • Myob
  • Vault
  • Rex
  • Inspection Manager
  • Inspection Express
  • Inspect Real Estate
  • Trello
  • Monday
  • RP Data
  • Sharepoint
  • Excel

Personal Information

Date of Birth: 21/04/71

References

  • Mark Hales, 0415 915 967
  • Imran Mohiuddin, 0418 934 000
  • Peter Beckton, 0419 422 492
  • Gavin Rodie, 0418 916 186

Timeline

Head of Department, Senior Property Manager

Bellcourt Shenton Park
04.2024 - Current

Head of Department, Business Development Manager

Halyn Property (formally Harcourts City Central)
01.2020 - 04.2024

Associate Director

Colliers International WA
01.2017 - 01.2020

Head of Department & Business Development Manager

Acton Central
01.2011 - 01.2017

Property Manager/Commercial Manager/Strata Manager/Sales Representative

ProperTCare/WA Property Project Marketing
01.2003 - 01.2008

Senior Property Manager

Alan Bourke Real Estate
01.1999 - 01.2003

Senior Property Manager

Rodie Realty
01.1997 - 01.1999

Property Manager

L J Hooker, Wembley
01.1995 - 01.1997

Property Manager/Receptionist

Mair & Company, Cannington
01.1992 - 01.1994

Property Manager/Receptionist

L J Hooker, Gosnells
01.1990 - 01.1992

Secretary to 3 Property Managers

Blackburne & Company
01.1986 - 01.1990

Certificate For Risk Management - Real Estate

REIWA

Certificate For Advanced Property Management - Real Estate

REIWA

REIWA Property Manager of The Year Award - Real Estate

REIWA

Diploma of Property Services - Triennial Certifica - Real Estate

REIWA
Fay SandersReal Estate