Fayas Thangal
Queens Park,WA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
RETAIL SITE MANAGER
CHEVRON DOWNSTREAM STORES
05.2017 - Current
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Developed strong communication and organizational skills through working on group projects.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked effectively in fast-paced environments.
- Resolved problems, improved operations and provided exceptional service.
- Skilled at working independently and collaboratively in a team environment.
- Gained extensive knowledge in data entry, analysis and reporting.
- Proved successful working within tight deadlines and a fast-paced environment.
SELF EMPLOYED
RIDE SHARE
05.2015 - 05.2017
- Worked flexible hours across night, weekend and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
ASSISTANT STORE MANAGER
GULL CAUSEWAY
01.2013 - 05.2015
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Mitigated business risks by working closely with staff members and assessing performance.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Analyzed customer feedback and implemented strategies to improve customer experience.
Customer Service Representative
GULL CAUSEWAY
01.2012 - 01.2013
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Master of Arts - Accounting
EDITH COWAN UNIVERSITY
PERTH, WA12.2009
Skills
- Analytical approach
- Problem solver and Can-do-Attitude
- Intermediate skills in MS WORD, EXCEL, Power Point
- Eye for detail
- Good written and Verbal Communication Skills
Referances
Donna Barsby - 0459275264
Assistant Business Manager
ChevronAustralia Downstream Stores
Chami Bandara - 0420386745
Retail Site Manager
Chevron Australia Downstream Stores
Timeline
RETAIL SITE MANAGER
CHEVRON DOWNSTREAM STORES
05.2017 - Current
SELF EMPLOYED
RIDE SHARE
05.2015 - 05.2017
ASSISTANT STORE MANAGER
GULL CAUSEWAY
01.2013 - 05.2015
Customer Service Representative
GULL CAUSEWAY
01.2012 - 01.2013
Master of Arts - Accounting
EDITH COWAN UNIVERSITY
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