Faye Armstrong
Menone,VIC
Summary
Experienced Payroll MSpecialist with over a decade of diverse industry experience, adept at navigating complex payroll and human resource landscapes. Proven track record of implementing innovative solutions and systems enhancements to streamline processes and drive efficiency. Skilled in managing payroll administrative functions while ensuring strict regulatory compliance. Highly organised with a keen eye for detail, consistently achieving accurate and timely payroll processing
Overview
8
8
years of professional experience
Work History
HR Operations Specialist (Payroll Manager)
Hitachi Energy
Melbourne, VIC
01.2023 - Current
- Managed end-to-end processing of payroll for 350 monthly employees and two weekly payrolls, optimising efficiency and accuracy.
- Implemented a new payroll system, leading to streamlined processes and improved integration of software applications.
- Developed and maintained payroll Work-In-Progress (WIP) reports, Standard Operating Procedures (SOPs), and payroll controls to ensure compliance with regulatory requirements.
- Coordinated payments such as PAYG, payroll tax, superannuation, and workers' compensation, ensuring accuracy and timeliness.
- Collaborated with external vendors to ensure seamless integration and effective vendor management, fostering strong professional relationships.
- Provided expert payroll support to the HR manager and finance team, generating payroll reports and conducting data analysis as required.
- Ensured compliance with regulatory requirements, including National Employment Standards (NES), Awards, and Enterprise Agreements, through meticulous attention to detail and adherence to established policies and procedures.
- Identified opportunities for process improvement and implemented procedures to enhance payroll operations, demonstrating analytical and problem-solving skills.
People and Payroll Advisor
ISPT
Melbourne, VIC
02.2019 - 01.2023
- Liaised and coordinated with Payroll Managed Service partner, Deloittes, ensuring seamless payroll processing on a fortnightly basis.
- Acted as the primary point of contact for all payroll-related inquiries, delivering prompt and accurate assistance to employees.
- Contributed to the successful implementation of the new HRIS system by generating detailed reports on payroll and HR data, facilitating the transition to enhanced system capabilities.
- Oversaw the processing of new hires and terminations, meticulously maintaining comprehensive employee records to ensure compliance and accuracy.
- Managed diverse ad hoc matters pertaining to the end-to-end payroll process, demonstrating adaptability and problem-solving skills.
- Assisted in conducting both internal and external audits, ensuring adherence to regulatory requirements and best practices.
- Provided regular monthly and quarterly reporting to inform business decisions and support the board of directors' strategic planning initiatives.
- Delivered timely responses to employees' inquiries on various payroll, leave, and pay-related matters, fostering positive employee relations.
- Supported the HR team in daily activities, contributing to the smooth operation of human resources functions and initiatives.
HR and Payroll Coordinator
Mitchco Civil
Melbourne, VIC
12.2015 - 02.2019
- Implemented ADP time and attendance system, enhancing accuracy and efficiency in tracking employee hours.
- Developed and implemented manual spreadsheets for payroll processing and job invoicing, providing essential tools for project managers.
- Designed and maintained the spreadsheet system, ensuring its continued use and effectiveness even after departure.
- Recorded and maintained sensitive personal information of current and potential employees using tailored HR systems.
- Conducted comprehensive new hire orientations to ensure alignment with company culture and policies.
- Ensured the accuracy and completeness of recruitment databases through regular updates and maintenance.
- Conducted thorough compliance checks for qualifications and certifications for all employees.
- Provided efficient and professional administrative support to colleagues and supervisors.
- Managed weekly payroll processing, ensuring adherence to EBA entitlements and allowances.
Education
High School Diploma -
Hessle High School
England, UK07-2005
Skills
- Payroll Processing
- Root Cause Analysis
- Auditing
- Solution-orientated
- Attention to Detail
- Problem-solving abilities
- Vendor Management
- Efficiency
References
References available upon request.
Timeline
HR Operations Specialist (Payroll Manager)
Hitachi Energy
01.2023 - Current
People and Payroll Advisor
ISPT
02.2019 - 01.2023
HR and Payroll Coordinator
Mitchco Civil
12.2015 - 02.2019
High School Diploma -
Hessle High School
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