Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Faye Burnard

Sydney,Australia

Summary

An enthusiastic and initiative-taking associate project manager with broad experience in Technology & Transformation and Finance business units. I have excellent interpersonal and communication skills and enjoy forming relationships at all levels, within internal and external stakeholder communities. Strong forecast management and numerical skills, exceptional planning and organisation, always ensuring delivery to difficult deadlines.

Overview

8
8
years of professional experience

Work History

Workplace Coordinator

Suncorp
Sydney, NSW
09.2024 - Current
  • Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
  • Managed all incoming mail distribution, courier services, and photocopying documents as requested.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Receptionist

Rapport Guest Services
Sydney, NSW
06.2024 - 08.2024
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
  • Responded to inquiries from internal staff members regarding office operations.

Associate Project Manager

Arqiva Ltd
Winchester, Hampshire
01.2023 - 12.2023
  • Responsible for delivering project setup documents, detailing scope, assumptions, dependencies, success criteria, risks, and issues, ensuring that all of which comply with company governance.
  • I manage changes in project scope, costs, resources, and timing within the framework of agreed governance and change control processes.
  • Define and implement program controls and governance to ensure that processes, documentation, risks, issues, and health and safety practices comply with best practices and ISO standards.
  • Support the creation of detailed and accurate budgets, and provide accurate forecasts monthly.
  • Assist the Project Managers in the performance of various activities related to project delivery.
  • These can be either project planning, cost estimation, organisation, administrative tasks, project management, and communication.
  • Ensure projects are delivered on time, correctly, and to budget.
  • This also includes preparing work areas to undertake work-related activities.

Project Co-ordinator

Arqiva Ltd
Winchester, Hampshire
07.2021 - 01.2023
  • Responsible for supporting Project Managers, assisting with administrative tasks, and overseeing all project documentation.
  • Coordinated project tasks to team members, monitored project milestones and deliverables, generated forecast reporting, assisted with project plans outlining timelines and critical paths, and offered guidance in the application of the Arqiva project management methodology and systems.
  • Led project reviews internally and externally, with contractors and suppliers, to obtain status updates and identify risks and issues.
  • Developed and managed improvement plans in project management delivery, processes, and administration.
  • Managed and led all technical and functional specifications required to meet business and customer needs.

Senior Property Payable Specialist

Arqiva Ltd
Winchester, Hampshire
07.2020 - 06.2021
  • Responsible for a team of three full-time employees, team resources, people development, and team management, I am also accountable for guiding the separation of the telecom’s sites from Arqiva to Cellnex.
  • Ensuring that the processing of landlords' payments has 100% accuracy throughout the process to avoid overpaying or underpaying.
  • Manage relationships with landlords, each with their own site, of which Arqiva is required to pay.
  • Deal with a high volume of unique, daily queries requiring urgent and complete attention.
  • Responsible for recording the VAT for property payable payments, and generating letters to landlords to obtain any missing invoices with the relevant information required.
  • Leading payment reconciliations and supporting internal audits, providing documentation and evidence, if required, for future legal cases.

Property Payable Specialist

Arqiva Ltd
Winchester, Hampshire
04.2019 - 07.2020
  • Responsible for processing the landlord’s payments, ensuring 100% accuracy throughout the process to avoid overpaying or underpaying.
  • Manage relationships with hundreds of landlords, each with their own site, of which Arqiva is required to pay.
  • Deal with a high volume of unique, daily queries requiring urgent and complete attention.
  • Responsible for recording the VAT for property payable payments, and generating letters to landlords to obtain any missing invoices with the relevant information required.
  • Leading payment reconciliations and supporting internal audits, providing documentation and evidence, if required, for future legal cases

Accounts Payable Co-ordinator

Arqiva Ltd
Winchester, Hampshire
10.2017 - 04.2019
  • Responsible for processing suppliers' invoices, ensuring 100% accuracy to enable the suppliers' payment on time.
  • Manage supplier telephone and email queries, along with chasing internally to address outstanding queries.
  • Recording the VAT for property payable payments, and generating letters to landlords to obtain any missing invoices with the relevant information, and chasing outstanding debt balances to make sure Arqiva receives refunds owed.
  • Accountable for the refund control account to ensure that any incoming refunds are allocated correctly.

Purchasing Solutions Co-ordinator

Arqiva Ltd
Winchester, Hampshire
07.2017 - 10.2017
  • Responsible for processing expenses and ensuring that the Arqiva expense policy is followed, as well as processing the company’s P-card requests.
  • Ensure all responsibilities and transactions are done on time, and meet the company’s policies.

Education

Secondary School GCSEs - English, Maths, Science, Additional Science, Geography, Photography, Textiles, Drama

Park House School And Sports College
01.2015

Skills

  • Project management
  • Administrative support
  • Document management
  • Budget forecasting & Management
  • Project coordination
  • MS office

Accomplishments

  • Implemented and managed the Project Management document library, standardised all documentation to include project scope, dependencies, success criteria, risks and issues, health & safety, and company governance framework to ensure all company policies, best practice and ISO standards are followed across Technology and Transformation teams.
  • Led the programme cost controls and governance processes ensuring all project portfolio and managers performing and able to deliver on their projects within timeline and business budgeted costs.
  • Executed resource management best practice ensuring appropriate skilled resources available and allocated to each project whilst managing all financials, invoices, purchase orders and managing the project portfolio budgets across Technology.

References

References available upon request.

Timeline

Workplace Coordinator

Suncorp
09.2024 - Current

Receptionist

Rapport Guest Services
06.2024 - 08.2024

Associate Project Manager

Arqiva Ltd
01.2023 - 12.2023

Project Co-ordinator

Arqiva Ltd
07.2021 - 01.2023

Senior Property Payable Specialist

Arqiva Ltd
07.2020 - 06.2021

Property Payable Specialist

Arqiva Ltd
04.2019 - 07.2020

Accounts Payable Co-ordinator

Arqiva Ltd
10.2017 - 04.2019

Purchasing Solutions Co-ordinator

Arqiva Ltd
07.2017 - 10.2017

Secondary School GCSEs - English, Maths, Science, Additional Science, Geography, Photography, Textiles, Drama

Park House School And Sports College

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