Faye Taimalie
Brisbane,QLD
Summary
Take-charge individual who focuses on delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes preparation for correspondence to clients and data entry. Recognized for exemplary customer service and team collaboration.
Overview
4
4
years of professional experience
Work History
Digital and Service Supervisor
Big W
Brisbane, QLD
06.2021 - Current
- Resolved customer complaints in a timely manner while ensuring customer satisfaction
- Created new strategies for improving customer service standards within the organization
- Maintained positive working relationship with fellow staff and management
- Identified needs of customers promptly and efficiently.
Legal Intern
Passage Migration
Brisbane, QLD
05.2023 - 08.2023
- Stayed abreast of changes in legislative and regulatory guidelines
- Responded to client calls and inquiries to deliver applicable information
- Demonstrated working with people across different social identities and backgrounds.
Customer Service Representative
Dough Ma
Brisbane, QLD
08.2020 - 05.2021
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Answered customer inquiries and provided accurate information regarding products and services
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
Education
Bachelor of Law (Hons) -
Griffith University
06.2025
QCE -
St Francis College
11.2018
Skills
- Scheduling Expertise
- Understanding of Finances
- Supervisory Role Experience
- Management Experience
- Complaint Resolution
Activities
- Griffith University Law Society, Director of Activities, 2022
- Griffith Business School, Tutor
Volunteer Experience
- Local Church, Volunteer, 2016 - Present
- Church, Youth Leader, 2019 - 2021
References
Name: Emily Duligal
Phone Number: 0412 936 628
Email Address: eduligal@outlook.com
Relationship: Team Leader at Big W, Loganholme.
Name: Rachael Bosnjak
Phone Number: 0401 582 352
Email Address: rachael@passageco.com.au
Relationship: Boss at Passage Migration.
Timeline
Legal Intern
Passage Migration
05.2023 - 08.2023
Digital and Service Supervisor
Big W
06.2021 - Current
Customer Service Representative
Dough Ma
08.2020 - 05.2021
Bachelor of Law (Hons) -
Griffith University
QCE -
St Francis College
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