Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Faye Iannello

Bedfordale

Summary

Dynamic Injury Management Coordinator with a proven track record at RUC Mining, enhancing team productivity through effective communication and collaboration. Skilled in strategic planning and crisis management, I successfully reduced departmental expenses while fostering a culture of continuous improvement and innovation. Committed to excellence in service delivery and employee engagement.

Overview

19
19
years of professional experience

Work History

Injury Management Coordinator

RUC Mining Part of Redpath Mining
03.2018 - Current
  • Drove continuous improvement initiatives across all facets of the organization to foster a culture of excellence in service delivery and performance standards.
  • Improved team productivity by promoting collaboration, training opportunities, and ongoing communication.
  • Managed key stakeholder relationships to ensure positive outcomes for projects while maintaining open lines of communication between all parties involved in the decision-making process.
  • Boosted employee morale with effective communication techniques, fostering a positive work environment that encouraged innovation and creativity.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Increased overall efficiency with meticulous organization, scheduling, and resource allocation.
  • Reduced departmental expenses significantly by identifying cost-saving opportunities without compromising quality or performance.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.

Workers Comp. & Injury Management Coordinator

NRW Civil & Mining
01.2011 - 06.2015
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Increased overall efficiency with meticulous organization, scheduling, and resource allocation.
  • Reduced departmental expenses significantly by identifying cost-saving opportunities without compromising quality or performance.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.

Health & Safety Advisor/Industrial Paramedic

Cape Preston Mining Management Pty Ltd
05.2007 - 01.2011
  • Improved workplace safety by conducting thorough risk assessments and implementing necessary control measures.
  • Enhanced communication between departments by organizing cross-functional safety committees, fostering cooperation in addressing potential hazards.
  • Conducted comprehensive hazard analyses to identify potential risks, developing strategies to mitigate or eliminate them effectively.
  • Ensured compliance with OSHA regulations by conducting regular audits and providing comprehensive training to staff members.
  • Implemented regular toolbox talks covering relevant health and safety topics, keeping employees informed about best practices.
  • Conducted incident investigations, participated in audits and collected data and information to maximize workplace safety.
  • Developed effective emergency response plans for various situations, leading to faster response times and minimized impact on operations.
  • Supported interaction with local emergency response agencies and responders to coordinate work site security requirements.
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies.
  • Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
  • Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
  • Transferred patients safely and securely to medical facilities for continued care.
  • Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
  • Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
  • Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during ridealongs.
  • Promoted health equity within the community by offering culturally sensitive care to diverse populations while respecting individual preferences or needs.
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
  • Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Provided critical incident stress debriefing to fellow emergency medical services personnel following traumatic calls, fostering a supportive work environment for all team members.
  • Supported local disaster response efforts by preparing ambulances with necessary supplies and assisting victims at mass casualty incidents or natural disasters.
  • Responded to emergency calls to provide immediate and life-saving medical care.
  • Trained new paramedics on proper procedures and protocols to maintain best practices and promote great patient care.
  • Provided CPR and used automated external defibrillators (AEDs) to revive patients in cardiac arrest.
  • Used defibrillators and oxygen tanks during patient care and transport, increasing chances of survival.

Health & Safety Officer/Industrial Paramedic

Consolidated Minerals Limited
11.2006 - 04.2007
  • Led cross-functional teams in efforts to address potential hazards or unsafe working conditions discovered during site audits or inspections.
  • Promoted a culture of safety awareness among employees through educational initiatives and presentations.
  • Reduced the occurrence of accidents by implementing safety training programs for employees.
  • Championed a comprehensive wellness program for employees, promoting healthy lifestyles and reducing work-related stressors on an ongoing basis.
  • Coordinated with external vendors to ensure proper maintenance and calibration of safety equipment, such as fire extinguishers and gas detectors.
  • Monitored company-wide compliance with established safety policies through regular audits and feedback sessions.
  • Served as a liaison between company management, regulatory agencies, and employees regarding health and safety matters on an ongoing basis.
  • Provided new-employee health and safety orientations and developed materials for presentations.
  • Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
  • Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
  • Streamlined patient handoff processes at hospitals by clearly communicating relevant information to receiving staff, ensuring seamless continuity of care.
  • Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
  • Educated patients and family members on medical treatments and therapies for informed support.
  • Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
  • Performed thorough vehicle inspections before and after shifts to maintain operational readiness and ensure compliance with state regulations.
  • Safeguarded ambulance equipment through regular inventory checks, cleaning routines, and reporting any damaged items for replacement or repair immediately.
  • Reduced response times by maintaining thorough knowledge of local geography and navigation routes.
  • Placed patients on backboards or stretchers to safely load into ambulance.
  • Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.

Industrial Paramedic

MacMahon Holdings Ltd
03.2006 - 12.2006
  • Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
  • Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
  • Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
  • Responded to daily emergencies and worked alongside firemen and EMTs.
  • Participated in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in pre-hospital emergency medicine.
  • Documented patient information, medical interventions and patient outcomes for accurate record-keeping.
  • Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
  • Took patient health histories and asked questions to determine cause of illness or injury.
  • Communicated patient information and updates to hospital staff for smooth transition.
  • Administered first-aid treatment to reduce pain and minimize risk of complications.
  • Monitored patients' vital signs to assess condition and identify necessary medical interventions.
  • Inspected equipment and resolved deficiencies prior to in-service operations.
  • Liaised with police, fire department and other emergency responders to manage emergency scenes.
  • Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Transferred patients safely and securely to medical facilities for continued care.
  • Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
  • Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Provided critical incident stress debriefing to fellow emergency medical services personnel following traumatic calls, fostering a supportive work environment for all team members.
  • Supported local disaster response efforts by preparing ambulances with necessary supplies and assisting victims at mass casualty incidents or natural disasters.
  • Responded to emergency calls to provide immediate and life-saving medical care.
  • Trained new paramedics on proper procedures and protocols to maintain best practices and promote great patient care.
  • Streamlined patient handoff processes at hospitals by clearly communicating relevant information to receiving staff, ensuring seamless continuity of care.
  • Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
  • Performed thorough vehicle inspections before and after shifts to maintain operational readiness and ensure compliance with state regulations.
  • Safeguarded ambulance equipment through regular inventory checks, cleaning routines, and reporting any damaged items for replacement or repair immediately.
  • Placed patients on backboards or stretchers to safely load into ambulance.
  • Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.

Education

High School Diploma -

John Curtin Senior High School
School

No Degree - Occupational Health And Safety - Certificate IV

BHl Safety
Malaga, WA

Marriage Celebrant

Academy of Celebrancy
Sydney, NSW
08-2014

Certificate of Achievement - Workers Compensation

IFAP
Bibra Lake, WA
07-2008

Certificate of Achievement-Workers Compensation 2

IFAP
Bibra Lake, WA
07-2008

Skills

  • Innovation management
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Problem-solving abilities
  • Excellent communication
  • Team leadership
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Decision-making
  • Relationship building
  • Phone and email etiquette
  • Microsoft office
  • Employee supervision
  • Documentation and recordkeeping
  • Data entry
  • Handling complaints
  • Task prioritization
  • Self motivation
  • Coaching and mentoring
  • Administration and operations
  • Conflict resolution
  • Appointment scheduling
  • Professionalism
  • Complex Problem-solving
  • Strategic planning
  • Staff motivation
  • Record keeping
  • Continuous improvement
  • Adaptability
  • Written communication
  • Support services
  • Work delegation
  • Workflow coordination
  • Crisis management
  • Documentation and control
  • Office equipment operation
  • Report writing
  • Schedule coordination

Interests

Favourite interests are:

Resin Art

Garden Designing

Personal Development in different areas

Socialising

Family events

Timeline

Injury Management Coordinator

RUC Mining Part of Redpath Mining
03.2018 - Current

Workers Comp. & Injury Management Coordinator

NRW Civil & Mining
01.2011 - 06.2015

Health & Safety Advisor/Industrial Paramedic

Cape Preston Mining Management Pty Ltd
05.2007 - 01.2011

Health & Safety Officer/Industrial Paramedic

Consolidated Minerals Limited
11.2006 - 04.2007

Industrial Paramedic

MacMahon Holdings Ltd
03.2006 - 12.2006

High School Diploma -

John Curtin Senior High School

No Degree - Occupational Health And Safety - Certificate IV

BHl Safety

Marriage Celebrant

Academy of Celebrancy

Certificate of Achievement - Workers Compensation

IFAP

Certificate of Achievement-Workers Compensation 2

IFAP

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Faye Iannello