Faye Peifei He
Sydney,NSW
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Executive
Careinsight Pty Ltd
Sydney, New South Wales
08.2024 - Current
- Achievement: successfully increased organizational turnover by 7% within three months, driving significant business growth, and enhancing financial performance through targeted strategies, improved operational efficiency, and expanded market reach.
- Brought in additional project personnel and resources to meet demands.
- Streamlined operational efficiencies by creating employee schedules, managing payroll, controlling inventory, organizing appointments and executing project compliance procedures.
- Coordinated with stakeholders to define project scope and objectives.
Team Leader, Registered Nurse
CASS Care Ltd
Sydney, New South Wales
12.2022 - 05.2024
- Achievement: Successfully reduced client complaints and incidents by 15%, enhancing overall client satisfaction and service quality for the year.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
- Audited company's legal documents to verify compliant policies and procedures.
Director
Lishi Investment Pty Ltd
Sydney, New South Wales
10.2019 - 03.2023
- Assessed employee performance against established benchmarks or targets.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated equipment and machinery according to safety guidelines.
Case Coordinator
CASS Care Ltd
Sydney, New South Wales
01.2022 - 12.2022
- Award for exceptional service, earning high praise, and positive feedback from clients.
- Maintained accurate documentation of all case activity in accordance with agency policy and regulations.
- Collaborated with other agencies to ensure that client's needs were met in a timely manner.
- Worked with cross-functional teams to achieve goals.
Assistance in Nurse
ANHF Aged Care
Sydney, New South Wales
02.2013 - 12.2018
- Maintained a safe environment for both staff and patients through adherence to safety protocols.
- Observed and carried out physician and nursing orders.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
- Monitored and managed various treatment and care interventions.
Education
Bachelor of Nursing -
University of Wester Sydney
Sydney04-2018
Completion of High School -
Melbourne Girls' College
Melbourne01-2009
Skills
- Cross-functional coordination
- Operations management
- Workforce planning
- Safety management
Websites
Languages
English
Full Professional
Cantonese
Native/ Bilingual
Mandarin
Full Professional
Certification
Full Driver Licence in Australian and P.R. China
Registered Nurse (Division 1) with General Registration
South Western Sydney Dementia Network Co-Facilitator Training to host
References
References available upon request.
Timeline
Operations Executive
Careinsight Pty Ltd
08.2024 - Current
Team Leader, Registered Nurse
CASS Care Ltd
12.2022 - 05.2024
Case Coordinator
CASS Care Ltd
01.2022 - 12.2022
Director
Lishi Investment Pty Ltd
10.2019 - 03.2023
Assistance in Nurse
ANHF Aged Care
02.2013 - 12.2018
Full Driver Licence in Australian and P.R. China
Registered Nurse (Division 1) with General Registration
South Western Sydney Dementia Network Co-Facilitator Training to host
Bachelor of Nursing -
University of Wester Sydney
Completion of High School -
Melbourne Girls' College
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