Fayza Soliman
Sydney,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Customer Service Supervisor
woolworths
11.2018 - Current
- Supervised and trained customer service staff to ensure excellent customer service delivery.
- Assisted customers with product inquiries and resolving complaints promptly and professionally.
- Ensured all customer inquiries were handled in accordance with company standards and regulations.
- Greeted customers and provided friendly customer service.
- Balanced cash drawers at the end of each shift.
- Provided excellent customer service by helping customers locate items they were looking for.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Pathology Collector
Priority Medical Centre
Harris Park, NSW
11.2019 - 11.2019
- Labeled all specimens with patient's name, date of birth, date and time of collection and other relevant data as required.
- Performed venipunctures, skin punctures and capillary collections for laboratory testing.
- Maintained accurate records of patient information and specimen collection details.
- Adhered to safety guidelines when handling hazardous materials and biohazardous waste.
- Followed departmental policies and procedures related to specimen processing and transport.
- Utilized quality assurance measures such as double-checking labels on tubes containing blood or other bodily fluids prior to sending them off for analysis.
Education
Certificate III - Pathology Collection
Adept Training
01-2019
High School Diploma -
Birrong Girls High School
Skills
- Specimen handling
- Blood collection
- Leadership Skills
- Bilingual: Arabic and English
- Customer service
- Reliable
- Time Management
- Work Prioritization
- Cash Handling
- Positive and professional
Timeline
Pathology Collector
Priority Medical Centre
11.2019 - 11.2019
Customer Service Supervisor
woolworths
11.2018 - Current
Certificate III - Pathology Collection
Adept Training
High School Diploma -
Birrong Girls High School
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