Fazaal Niyaz
Port Kennedy
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Brings excellent experience in major brand sales within fashion-forward customer demographic.
Overview
15
15
years of professional experience
Work History
Sales Assistant
The Athlete's Foot
11.2022 - Current
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fielded customer questions to share information about products, availability, and pricing.
- Listened to customer needs and desires to identify and recommend optimal products.
- Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Assistant Manager
Kalbarri Edge Resort
04.2022 - 09.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Monitored security and handled incidents calmly.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Receptionist
Kalbarri Edge Resort
06.2020 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Corresponded with clients through email, telephone or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Team Member
IGA Supermarket
09.2019 - 03.2020
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Sought out ways to go above and beyond job requirements.
All rounder
North West Native Seeds And Plants
01.2012 - 02.2020
- Planting of trees and shrubs at the Martu Farm
- Repairing irrigation systems for plants and shrubs
- Collecting of native seeds
- Use of small equipment such as whipper snipper and mower
- Seed collection, processing and storage
- Re potting of plants
- Propagation by seed and cutting
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Team Member
Woolworth's PtyLtd
01.2015 - 08.2017
- Prepare perishable fridges and freezers with stock
- Display shop ends with weekly special items
- Correct use of pallet jack
- Use of RF Gun to write off damaged and theft stock
- Cash handling and service of customers
- Other duties as requested
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
Volunteer
Newman Junior Soccer Association
01.2015 - 01.2016
- Side line referee
- Set up equipment before games
- Assistant referee
All Rounder
Greening Australia
01.2014 - 01.2016
- Planting of trees and shrubs at the Martu Farm
- Repairing irrigation systems for plants and shrubs
- Manual labour in fencing construction, installing star pickets and shade structures
- Use of small equipment such as mowers and whipper snippers
- Seed collection, processing and storage
- Re potting of plants
- Propagation by seed and cutting
All rounder
Red Rock Nursery
01.2012 - 04.2013
- Planting of trees and shrubs
- Repairing irrigation systems for plants and shrubs
- Use of small equipment
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Care
Hedland Turtle Monitoring
01.2012 - 01.2013
- Help with fundraising
- Teaching community members about the Turtles
- Award for Best Junior Turtle Monitor of the Year 2012
All rounder
Tim Davies Land Scaping
01.2009 - 01.2010
- Planting of trees and shrubs
- Repairing irrigation systems for plants and shrubs
- Collecting Native seeds
- Use of small equipment
Education
Certificate 2 in Sports and Coachingand Physical -
Newman Senior High School
Newman, WA2016
Skills
- Flexible and Adaptable
- Multitasking Abilities
- Attention to Detail
- Teamwork and Collaboration
- Decision-Making
- Excellent Communication
- Problem-Solving
- Self-Motivated
- Customer Service
- Greet Guests
- Adaptability and Dependability
- Complex Problem-Solving
- Sales Expertise
Timeline
Sales Assistant
The Athlete's Foot
11.2022 - Current
Assistant Manager
Kalbarri Edge Resort
04.2022 - 09.2022
Receptionist
Kalbarri Edge Resort
06.2020 - 04.2022
Team Member
IGA Supermarket
09.2019 - 03.2020
Team Member
Woolworth's PtyLtd
01.2015 - 08.2017
Volunteer
Newman Junior Soccer Association
01.2015 - 01.2016
All Rounder
Greening Australia
01.2014 - 01.2016
All rounder
North West Native Seeds And Plants
01.2012 - 02.2020
All rounder
Red Rock Nursery
01.2012 - 04.2013
Care
Hedland Turtle Monitoring
01.2012 - 01.2013
All rounder
Tim Davies Land Scaping
01.2009 - 01.2010
Certificate 2 in Sports and Coachingand Physical -
Newman Senior High School
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