Fazel Musaddiq
Springvale,VIC
Summary
Friendly and reliable student available any day of the week. Considered hardworking, punctual and driven. Experienced Sales supervisor with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Resourceful Sales Agent skilled in convincing, persuading and closing sales deals. Outside sales specialist with strength in negotiations and customer service. Excellent interpersonal and time management skills.
Overview
8
8
years of professional experience
Work History
Service Supervisor
Coles
11.2022 - 07.2024
- Offering personalized assistance to help customers find specific products
- Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
- Processing returns, exchanges, and refunds according to store policy
- Managed daily operations of the service department, maintaining a high level of organization and productivity.
- Monitored team's performance and gave feedback when necessary.
- Mentored junior staff members, fostering professional development and career growth opportunities within the company.
- Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions.
Seller
Laverton Market
01.2017 - 05.2022
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
- Opened new merchandise and stocked sales floor racks and shelves
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Worked independently with minimal supervision
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Developed and maintained strong working relationships with professionals within assigned territory.
Education
Year 12 Completion -
Minaret College
12.2023
Skills
- Management experience
- Customer Service
- Attention to Detail
- Merchandising and Display
- Product and service sales
- Store opening and closing
- Cash Handling
- Energy and Physical Stamina
- Stocking and repleshing
Timeline
Service Supervisor
Coles
11.2022 - 07.2024
Seller
Laverton Market
01.2017 - 05.2022
Year 12 Completion -
Minaret College
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