Somiya Dahal Lamichhane
Lidcombe,NSW
Summary
Looking for an opportunity to use my customer service skills to help customers identify the right product or service that fits their needs. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with a proven history of solutions-oriented problem-solving.
Overview
5
5
years of professional experience
Work History
Certified Nursing Assistant in Training
Thompson Healthcare
Terry Hills , NSW
07.2018 - Current
- Provided customized care according to individual health plan.
- Employed mobility devices and equipment to lift patients from chairs to beds, following safety procedures to avoid injuries.
- Wiped down the equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
Receptionist
The Next Education Foundation
Pokhara, Kaski
09.2016 - 12.2017
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Education
School Level Certificate -
Himalayan Boarding School
Pokhara, Nepal06.2015
+2 Level - Accounting And Business Management
Sublime English School
Pokhara Nepal04.2017
Advanced Diploma in Information Technology - Information Technology
New Horizon Australia
Sydney, NSW11.2019
Bachelor of Information Technology - Information Technology
Kent Institute Australia
Sydney, NSWSkills
- Organized and excellent attention to detail
- Strong communication skills
- Work well under pressure
- Multitasking
- Quick Learner
- Information technology literacy skills
- Documenting information
- Administrative Support
Timeline
Certified Nursing Assistant in Training
Thompson Healthcare
07.2018 - Current
Receptionist
The Next Education Foundation
09.2016 - 12.2017
School Level Certificate -
Himalayan Boarding School
+2 Level - Accounting And Business Management
Sublime English School
Advanced Diploma in Information Technology - Information Technology
New Horizon Australia
Bachelor of Information Technology - Information Technology
Kent Institute Australia