Summary
Overview
Work History
Education
Skills
Professional Qualifications
Timeline
Generic

Madawa Wijerathna

GREENSBOROUGH,VIC

Summary

Results-driven Continuous improvement specialist with 9+ years of experience in Lean manufacturing and operations. Holds full work rights in Australia

Overview

10
10
years of professional experience

Work History

Dispatch Assistant Manager

Woolworths
04.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Enhanced team productivity by streamlining operational processes.

DISPATCH SUPERVISOR

Woolworths CFC
07.2023 - 04.2024
  • Ensure the on-time dispatch of delivery trucks based on the daily delivery schedule
  • Make sure all the trucks pose accepted conditions to deliver foods without degrading the quality and ensure consumer safety
  • Supervising daily dispatch unit operations (Staging / Condensing / Loading)
  • Maintain secure environment for the team members and other stake holders
  • Adhere to provided food safety and quality guidelines
  • Balance shift cadre within the allocated man hours

OPERATIONS TEAM MEMBER

Cosy Cabs
03.2023 - 07.2023
  • Assemble different parts of the caravan, such as cabinets, furniture, beds, electrical components, plumbing fixtures, and other interior and exterior elements
  • Follow assembly instructions and use hand tools, power tools, and equipment to ensure accurate and efficient assembly
  • Perform quality checks and inspections at various stages of the assembly process to ensure that all parts are installed correctly and meet the company's quality standards
  • Identify any defects, malfunctions, or inconsistencies and take appropriate measures to address them before the final product is completed
  • Maintain accurate records and documentation related to the assembly process, including recording inventory usage, tracking completed tasks, and reporting any issues or concerns to supervisors or relevant departments
  • Work closely with other team members, such as designers, engineers, and production supervisors, to ensure smooth coordination and communication throughout the assembly process
  • Participate in team meetings and provide feedback or suggestions for process improvement
  • Adhere to safety guidelines and practices to ensure a safe working environment
  • Follow all relevant regulations and standards related to assembly processes, including those pertaining to materials handling, electrical wiring, and occupational health and safety

SENIOR EXECUTIVE LEAN ENTREPRISE

MAS Fabrics Matrix
04.2021 - 03.2023
  • Developed and implemented lean manufacturing strategies and initiatives to drive process improvements and operational excellence
  • Led cross-functional teams in identifying and implementing lean methodologies, tools, and best practices
  • Conducted regular process audits and performance reviews to identify areas for improvement and drive operational efficiencies
  • Collaborated with key stakeholders to define and optimise key performance indicators (KPIs) and metrics to track lean manufacturing progress
  • Mentored and coached team members on lean principles, methodologies, and problem-solving techniques
  • Implemented continuous improvement projects to streamline processes, reduce waste, and improve overall operational performance
  • Oversaw the development and execution of lean training programs to build organisational capability and foster a culture of continuous improvement
  • Monitored and analysed operational data and trends to identify opportunities for process optimisation and cost reduction
  • Collaborated with suppliers and vendors to improve supply chain efficiency and reduce lead times
  • Ensured compliance with safety, quality, and regulatory standards throughout lean manufacturing processes
  • Maintained 100% alignment of organisation goals and plant strategies through conducting plant annual strategy sessions
  • Ensured above 95% alignment of formulated strategies at department and individual levels
  • Successfully facilitated the Customer & NPI pillars, resulting in on-time results and maintaining over a 90% action plan hit rate
  • Conducted potential failure mode analysis for newly developing products, maintaining a filtration rate above 60% to identify potential failures in advance and support the factory integration process
  • Led the capability development pillar, expanding lean knowledge throughout the plant by coordinating and conducting lean trainings, resulting in improving the basic lean capability from 40% to 65%
  • Supported operations teams in conducting problem-solving using lean tools (8 step / A3), resulting in maintaining target KPI levels, with a PTP (Perform to Plan) rate of 95% and FTT (First Time Through) rate of 83%

EXECUTIVE INDUSTRIAL ENGINEERING AND LEAN ENTREPRISE

MAS Fabrics Matrix
10.2016 - 04.2021
  • Conducted time and motion studies to identify and eliminate inefficiencies in production processes
  • Utilised lean principles and tools to streamline operations and improve productivity
  • Analysed production data and performance metrics to identify areas for improvement and develop action plans
  • Implemented lean manufacturing techniques, such as 5S, visual management, and standardised work, to optimise workflows and reduce waste
  • Collaborated with cross-functional teams to identify and implement process improvements and cost-saving initiatives
  • Designed and implemented production layouts and workflows to maximise efficiency and minimise material handling
  • Led and supported continuous improvement projects to drive operational excellence and achieve performance targets
  • Provided training and guidance to team members on lean methodologies and tools
  • Conducted root cause analysis and problem-solving activities to resolve production issues and improve quality
  • Developed and maintained documentation and standard operating procedures for lean processes and practices
  • Conducted 'manpower utilisation projects' resulting in optimising cadre utilisation and achieving 95% of the set target levels
  • Successfully drove shift operations to achieve target efficiency levels, reaching 100% of the set target level of 73%
  • Ensured 100% adherence to 5S and visual management standards by conducting process audits and providing necessary training
  • Worked collaboratively with operation teams to achieve operation targets, including a 99% Perform to Plan rate and a 95% First Time Through rate
  • Conducted method studies and production studies to improve team member capability, resulting in achieving individual efficiency levels of 85% and exceeding the assigned target by reaching 95%

EXECUTIVE QUALITY ASSURANCE AND OPERATIONS

Samtessi Brush Manufacturers, DSI Sampsons Group
03.2015 - 09.2016
  • Developed and implemented quality assurance strategies and programs to ensure compliance with industry standards and customer requirements
  • Conducted regular audits and inspections to monitor product quality and identify areas for improvement
  • Led cross-functional teams in root cause analysis and corrective action activities to address quality issues and prevent recurrence
  • Implemented and maintained quality management systems, including documentation control and change management processes
  • Collaborated with suppliers to establish quality standards and resolve quality-related issues
  • Oversaw the development and implementation of quality control procedures and testing protocols
  • Monitored and analysed production data to identify trends and areas for improvement in operational efficiency and product quality
  • Provided training and guidance to employees on quality control procedures and best practices
  • Collaborated with engineering and production teams to develop and implement process improvements and optimise operational efficiency
  • Ensured compliance with regulatory requirements and certifications, such as ISO standards and customer-specific quality standards
  • Successfully led the manufacturing function of the brush making section, achieving 100% delivery of assigned targets, with a DIFOT (Deliver in Full on Time) rate of 85%
  • Conducted monthly performance review meetings, ensuring 100% alignment of operation department tactics with the organisation's strategies
  • Revalidated the organisation's quality manual and achieved a 100% update to meet ISO standards
  • Defined quality processes and procedures, resulting in a 95% First Time Through (FTT) level at each defined gate
  • Effectively handled customer complaints and non-conformances, developing both temporary and permanent countermeasures to ensure 100% customer satisfaction

INDUSTRIAL TRAINEE

National Water Supply and Drainage Board
10.2014 - 02.2015
  • Assisted in organising and managing events related to water supply and drainage
  • Gained exposure to the tender process, including tender calling and evaluation procedures
  • Learned about water quality and water treatment processes
  • Assisted in conducting research and analysis related to water supply and drainage projects
  • Supported the implementation of water supply and drainage initiatives
  • Participated in data collection and analysis for various projects and programs
  • Assisted in conducting inspections and assessments of water supply and drainage systems
  • Worked closely with experienced professionals to learn about the operations and management of water supply and drainage systems
  • Contributed to the development of reports and presentations related to water supply and drainage projects
  • Collaborated with team members to support the overall objectives of the National Water Supply and Drainage Board

Education

Postgraduate Diploma in Management (PGDM) -

University of Peradeniya
01.2023

Advanced National Diploma in Human Resources -

National Institute of Business Management (NIBM)
01-2014

BSc - Physical Science Major in Applied Science

University of Peradeniya
01.2015

Skills

  • Operations management
  • Report preparation
  • Cross-functional team coordination
  • Staff management
  • Performance improvement
  • Project management
  • Procedure implementation
  • Deadline oriented
  • Problem-solving
  • Time management

Professional Qualifications

  • Lean Manufacturing Blue Belt, MOS Academy - MAS Holdings, 02/01/22, 01/01/23
  • International English Language Testing System, British Council, Sri Lanka, 09/01/22, 11/01/22
  • Lean Manufacturing Yellow Belt, MOS Academy - MAS Holdings, 01/01/21, 12/01/21
  • Advanced National Diploma in Human Resources Management, National Institute of Business Management, Sri Lanka, 01/01/12, 01/01/14

Timeline

Dispatch Assistant Manager

Woolworths
04.2024 - Current

DISPATCH SUPERVISOR

Woolworths CFC
07.2023 - 04.2024

OPERATIONS TEAM MEMBER

Cosy Cabs
03.2023 - 07.2023

SENIOR EXECUTIVE LEAN ENTREPRISE

MAS Fabrics Matrix
04.2021 - 03.2023

EXECUTIVE INDUSTRIAL ENGINEERING AND LEAN ENTREPRISE

MAS Fabrics Matrix
10.2016 - 04.2021

EXECUTIVE QUALITY ASSURANCE AND OPERATIONS

Samtessi Brush Manufacturers, DSI Sampsons Group
03.2015 - 09.2016

INDUSTRIAL TRAINEE

National Water Supply and Drainage Board
10.2014 - 02.2015

BSc - Physical Science Major in Applied Science

University of Peradeniya

Postgraduate Diploma in Management (PGDM) -

University of Peradeniya

Advanced National Diploma in Human Resources -

National Institute of Business Management (NIBM)

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Madawa Wijerathna