Feata Tauaneai
Summary
Capable and passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humour in demanding environments. Strong history of exceptional service in establishments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
North Rydge
08.2022 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Warehouse Worker
Bunnings Warehouse
02.2021 - 08.2022
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Collaborated with team members to complete complex projects on schedule and within budget constraints.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Supported customer satisfaction efforts through prompt resolution of delivery issues or discrepancies as needed.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Education
High School Diploma -
Murrumbidgee Regional High School
Griffith, NSW12.2021
Skills
- Payment Processing
- Highly Reliable
- Clear and Effective Communication
- Engaging Personality
- Responsible Alcohol Service
- Handling Difficult Customers
- Outgoing Personality
- Adaptability
- Customer Service Expertise
- Excellent Communication
Certification
- Responsible service of alcohol
- Responsible conduct of gambling
- Working at heights
- Enter and work ub confined spaces
- White card
References
Anne-Marie Marsters- Supervisor
Phone number- 0431 073 411
Email- nesian_soulz@hotmail.com
Talaleu Pio- Supervisor
Phone number- 0432 633 732
Email- Talaleupio@gmail.com
Timeline
Bartender
North Rydge
08.2022 - Current
Warehouse Worker
Bunnings Warehouse
02.2021 - 08.2022
High School Diploma -
Murrumbidgee Regional High School
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