Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Febi Adi Firmansyah

Newstead ,Australia

Summary

Results-driven professional with extensive experience as a Machine Operator at Turosi, specializing in data entry and machine operations. Proven track record in enhancing customer service and teamwork in Surabaya apartments, consistently delivering high-quality results. Expertise in time management to meet tight deadlines and achieve project goals.

Overview

9
9
years of professional experience

Work History

Machine Operator

Turosi
Eagle Farm, QLD
07.2024 - Current
  • Documented and recorded critical metrics in database related to pressure, temperature, level and flow data to maintain and update accurate repair logs.
  • Operated machinery to produce high-quality products consistently.

Houseman

Palm Royale Cairns
Cairns, Australia
04.2023 - 08.2023

. Responded promptly to guest requests for additional amenities or services.

  • Transported dirty linen from guest rooms to laundry area using appropriate equipment.
  • Stocked housekeeping carts with supplies before each shift.

Waiter and Kitchen Hand

Sushi Train
Murrumba Downs, Australia
10.2022 - 03.2023
  • Provided exceptional customer service in a fast-paced dining environment.
  • Took accurate orders and communicated menu details to guests effectively.
  • Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.

Customer Service Apartment

Anderson Apartment
Surabaya, Indonesia
01.2018 - 01.2021
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Completed day-to-day duties accurately and efficiently.
  • Greeted guests warmly and efficiently during check-in and check-out processes.

Crew Store

Alfamart
Gresik, Indonesia
07.2016 - 06.2017
  • Organize things, and check items that are almost out of expiration, keep the shop clean, supervise buyers to prevent theft, serve customers and become an Alfamart cashier.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Education

Bachelor of English Education -

Wijaya Kusuma University Surabaya
Indonesia
10-2022

Skills

  • Teamwork
  • Customer Service
  • Driving
  • Marketing
  • Data entry
  • Time management
  • Machinery operations

Personal Information

  • Age: 27
  • Nationality: Indonesia

Timeline

Machine Operator

Turosi
07.2024 - Current

Houseman

Palm Royale Cairns
04.2023 - 08.2023

Waiter and Kitchen Hand

Sushi Train
10.2022 - 03.2023

Customer Service Apartment

Anderson Apartment
01.2018 - 01.2021

Crew Store

Alfamart
07.2016 - 06.2017

Bachelor of English Education -

Wijaya Kusuma University Surabaya
Febi Adi Firmansyah