Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Federica Costa

Sydney,NSW

Summary

Accomplished Restaurant Owner and Chef with a proven track record at Noi Restaurant and The Nielsen Restaurant, excelling in staff supervision and customer engagement. Demonstrated success in enhancing customer loyalty and implementing quality control measures. Skilled in small business operations and relationship building, adept at solving complex problems and improving service standards.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Restaurant Owner

Noi Restaurant
09.2019 - Current
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Maintained positive relationships with local community and government officials.
  • Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
  • Planned and executed strategies to increase customer loyalty and retention.

Sous Chef

The Nielsen Restaurant
09.2018 - 08.2019
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
  • Acted as head chef when required to maintain continuity of service and quality.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Planned and directed high-volume food preparation in fast-paced environment.

Chef De Partie

Aqua Dining
11.2017 - 08.2018
  • Provided support in all areas of the kitchen as needed, demonstrating versatility and adaptability under pressure.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Demonstrated strong multitasking abilities, managing multiple stations during busy service periods.
  • Maintained well-organized mise en place to keep work consistent.

Owner, Chef

Nel Giardino Di Fede
05.2015 - 10.2017
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Education

High School Diploma -

Alma Scuola Di Cucina
Parma, Italy
10.2011

Skills

  • Staff Supervision
  • Relationship Building
  • Reliable and Responsible
  • Customer Engagement
  • Staff Management
  • Small business operations
  • Allergy awareness
  • Quality Control
  • Problem-Solving

Certification

Wset level 2

Languages

Italian
Native or Bilingual
English
Full Professional
Spanish
Elementary

Timeline

Restaurant Owner

Noi Restaurant
09.2019 - Current

Sous Chef

The Nielsen Restaurant
09.2018 - 08.2019

Chef De Partie

Aqua Dining
11.2017 - 08.2018

Owner, Chef

Nel Giardino Di Fede
05.2015 - 10.2017

High School Diploma -

Alma Scuola Di Cucina

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Federica Costa