Federica Di Salvo
Sydney,NSW
Summary
Determined, precise and fast personality. Passion and knowledge about fashion and sustainable fashion. Desire to work and learn, more and more than what I already know. Knowledgeable skilled at building connections with customers to promote products.
Overview
5
5
years of professional experience
Work History
Store Assistant
Zara Inditex Group
2022.09 - 2023.02
- Greeted customers, helped locate merchandise and suggested suitable options.
- Balanced and organized cash register managing cash, counting change and storing coupons.
- Managed POS system to process payments and provide receipts.
- Placing merchandise in various stores to meet customer needs.
- Stored goods, clear labelling of items and organization by size or colour.
- Efficient management of cash operations.
- Created an inviting environment for customers by maintaining store organization and cleanliness also opening and closing the store.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintaining up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Volunteer for extra shifts during holidays and other peak periods to alleviate staffing shortages.
- Management and packaging of online orders
- Management of the fitting room
Store Manager
Camomilla Italia
2020.10 - 2021.12
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Visual Merchandiser, rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Package management
- Customer service
- Cash register/ POS system
- KPI
Retail Sales Assistant
Provocation
2019.11 - 2020.03
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Assistant Retail Store Manager
Camomilla Italia
2017.10 - 2018.06
- Managed inventory control, cash control, and store opening and closing procedures.
- Visual Merchandiser, rotated merchandise and displays to feature new products and promotions.
- Completed routine store inventories.
- Assisted Manager in interview process of prospective employees and provided feedback.
- Stock/Package management
- Customer service
- Cash register/ POS system
- KPI
Education
Advanced Diploma - Fashion Business
Orana Fashion Business College
Sydney, NSW12.2024
Advanced Diploma - Visual Merchandiser, Fashion Stylist And Events
Orana Fashion Business College
Sydney, NSW12.2023
Certificate General English
International Grammar School
Bondi Junction, NSW07.2022
High School Diploma -
Aldrovandi Rubbiani Graphic Designer
Bologna, Italy06.2016
Skills
- Stock Replenishment
- Customer Assistance
- Brand Promotion
- Customer Service
- Event Planning
- Sales Techniques
- Product and Service Sales
- Merchandising and Display
- Attention to Detail
- Store Organization
- Product Knowledge
- Decision-Making
Languages
Italian
Native or Bilingual
English
Professional Working
Spanish
Limited Working
French
Limited Working
Timeline
Store Assistant
Zara Inditex Group
2022.09 - 2023.02
Store Manager
Camomilla Italia
2020.10 - 2021.12
Retail Sales Assistant
Provocation
2019.11 - 2020.03
Assistant Retail Store Manager
Camomilla Italia
2017.10 - 2018.06
Advanced Diploma - Fashion Business
Orana Fashion Business College
Advanced Diploma - Visual Merchandiser, Fashion Stylist And Events
Orana Fashion Business College
Certificate General English
International Grammar School
High School Diploma -
Aldrovandi Rubbiani Graphic Designer
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