Federico Berti
Parma,Italy
Summary
Dynamic professional with a strong background in customer service and event coordination, maturated at Restaurant Golf. Proven ability to enhance guest experiences through effective teamwork and communication. Proficient in Microsoft Office Suite, with a solid foundation in bookkeeping and administrative support from C&B Srl. Committed to delivering excellence in every task.
Overview
8
8
years of professional experience
Work History
Waiter
Restaurant Golf
Parma, Salsomaggiore Terme, Italy
03.2018 - 12.2025
- Catering and restaurant service: table service during events and ceremonies, customer care, setup and cleanup, teamwork in organizing service areas, and supporting logistics before and after events.
- Provided excellent customer service to enhance the dining experience.
- Took orders accurately, and communicated with kitchen staff effectively.
Intern
C&B Srl
Piacenza, Italy
09.2022 - 12.2025
- Basic bookkeeping (invoice recording, expense tracking), simple administrative tasks, bank reconciliations, and support in handling routine customer requests.
- Assisted in daily administrative tasks to support team operations.
Apprenticeship
Studio G.M. Ampollini
Piacenza, Italy
05.2020 - 08.2022
- Basic administrative and accounting support.
Education
Bachelor's Degree - Economics and Management - Marketing track
University of Parma
ParmaTechnical Diploma - Administration, Finance and Marketing - International Relations for Marketing
Technical Institute Paciolo D'Annunzio
Parma01.2016
Skills
- Customer service
- Team collaboration
- Microsoft Office Suite
- European driving license
Hobbies and Interests
- Literature and reading, especially classic fiction, and philosophy
- Soccer is played at level 4 Division
- Cinema and film festivals, travel, and cultural exploration
Personal Information
Languages
Italian
Native/ Bilingual
English
Limited
Spanish
Limited
French
Limited
Timeline
Intern
C&B Srl
09.2022 - 12.2025
Apprenticeship
Studio G.M. Ampollini
05.2020 - 08.2022
Waiter
Restaurant Golf
03.2018 - 12.2025
Bachelor's Degree - Economics and Management - Marketing track
University of Parma
Technical Diploma - Administration, Finance and Marketing - International Relations for Marketing
Technical Institute Paciolo D'Annunzio