Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Federico Ceretti

Currajong

Summary

Experienced Tour representative with a track record in dynamic leadership, tour sales and effective problem-solving. Known for fostering positive experiences and contributing to the community through occasional volunteering. Ready to leverage diverse expertise in tour leadership, bars and warehouse for success in a new challenge.

Overview

7
7
years of professional experience

Work History

Construction Worker

Swanland Group
07.2024 - Current


  • Collaborated with team members to complete projects on time and within quality standards.
  • Maintained tools and equipment, ensuring readiness for daily tasks and minimizing downtime.

Retail Worker

Cyrus Rugs
02.2024 - Current
  • Trained new staff on customer service protocols and operational procedures.
  • Managed inventory levels and coordinated restocking efforts to enhance product availability.
  • Developed and implemented efficient merchandising strategies to optimize sales displays.
  • Resolved customer inquiries and complaints, ensuring high satisfaction and loyalty rates.

Tour Representative

Alpitour S.p.A.
08.2019 - 10.2023
  • Provided details and in charge of selling exclusive promoted excursion.
  • Provided professional communication with customers, addressing inquiries and resolving concerns.
  • Guided groups of up to 200 people weekly on scheduled tours.
  • Successfully coordinated arrival and departure logistics for all guests.
  • Collected and deposited payments from guests with POS system.
  • Duties

Barista

Bar Giusy
01.2022 - 04.2022
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Used POS system to accurately enter orders and process payments.

Warehouse Operational Manager

Pura S.r.l.
09.2020 - 12.2021
  • Effectively overseeing reception of incoming products and optimizing storage methods within constraints of limited space.
  • Delegating tasks among colleagues.
  • Proactively conducted training period in farming production chain.
  • Duties

Pizza Maker

Pizzeria Margherita
12.2018 - 06.2019
  • Monitored and maintained clean working areas and cooking surfaces.
  • Delivered Pizza.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Making of pizzas and kebabs.

Education

Bachelor of Tourism Studies - Tourism And Travel Management

Università Pegaso
06.2022

High School Diploma - Scientific Focus

Liceo Scientifico Canossa
06.2018

Skills

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Public Speaking
  • Emergency Response
  • Sales Abilities
  • Presentation Skills

LANGUAGES

Italian - Bilingual or Proficient (C2)
Spanish - Bilingual or Proficient (C2)
English - Bilingual or Proficient (C2)

Timeline

Construction Worker

Swanland Group
07.2024 - Current

Retail Worker

Cyrus Rugs
02.2024 - Current

Barista

Bar Giusy
01.2022 - 04.2022

Warehouse Operational Manager

Pura S.r.l.
09.2020 - 12.2021

Tour Representative

Alpitour S.p.A.
08.2019 - 10.2023

Pizza Maker

Pizzeria Margherita
12.2018 - 06.2019

Bachelor of Tourism Studies - Tourism And Travel Management

Università Pegaso

High School Diploma - Scientific Focus

Liceo Scientifico Canossa
Federico Ceretti