Federico Llige
Quakers Hill,NSW
Summary
I'm currently working as the Morning shift supervisor for Metcash perishables shed. I have been in this position for the last 2.5 years. I started as a casual picker in 2010 and have worked my way up to supervisor and have done everything in between. I'm looking for new challenges and further progression of my career into higher management roles.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Supervisor of Perishable Operations
Metcash
Huntingwood, NSW
10.2010 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Achieved results by working with staff to meet established targets.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Machine Operator
General Mills
Rooty Hill, NSW
01.2005 - 08.2010
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Operated machining equipment safely with team of operators.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Replenished materials and supplies as needed to maintain production.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Maintained equipment performance by lubricating and cleaning components.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
Education
High School Certificate -
St Agnes High School
Rooty Hill, NSW12.1997
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Strategic Planning
- Inventory Control
- Staff Development
- Staff Discipline
- Processes and procedures
- Operations Management
- Process Improvement
- Project Management
- Schedule development
- Policy Enforcement
- Expectation setting
- Negotiation
- Waste Reduction
- Industrial hygiene
- Idea Development and Brainstorming
- Logistics Coordination
Accomplishments
8/23 - started having our low date stock delivered to a local charity on a fortnightly basis helping those in need and at the same time substantially reducing cost of dumping waste.
6/07 - won International award from General Mills for saving the company upwards of 300k p/a by optimising machine output and achieving a constant and maintainable pass rate of between 97% - 99% and teaching other operators and maintenance staff how to achieve the same.
Certification
Forklift license
Fist aid certificate
Frontline leadership certificate
HACCAP 1-3 certs.
Timeline
Supervisor of Perishable Operations
Metcash
10.2010 - Current
Machine Operator
General Mills
01.2005 - 08.2010
High School Certificate -
St Agnes High School