Federico Claudio Serino
Assistant Painter/Child Care
143, Whimbrel Road,Western Australia
Summary
Experienced Children Entertainment Officer with over 5 years of experience in Costa Crociera Cruising Company Excellent reputation for resolving problems and improving customer satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Courier at TNT
TNT Branch - Via Riccardo Mantero SNC - 22070
Grandate, Italy
10.2020 - 01.2021
- Due to Pandemic, companies as Amazon had huge increase in their business.
- Average km driven per day 100/150.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Backpacker in Australia
Various Farmers
Perth, WA
10.2015 - 09.2019
- During this 4 years in Australia started as backpacker working in various farms for 2 years.
- Then passed in buying & selling second hand cars, made good market connections threw all the Coast of Western Australia.
Worked with customers to understand needs and provide excellent service - Because I spoke several languages, I assisted new backpackers in finding jobs, recommend hostels, practically how to go through first 2 years. Offered friendly and efficient services, handled challenging situations with ease.
- Improved operations through consistent hard work and dedication
Children's Entertainer
Costa Crociere S.p.A. - Italian Cruising Company
Genova, Italy
10.2010 - 09.2015
- Communicated clearly with children from 3 to 10 years in different languages, with good humor to encouraged laughter and excitement.
- Danced, sang and conducted games encouraging children to participate through playful antics and engagement.
- Adapted to various performance styles to suit diverse audiences.
- Created fun and animated skits aligned with company mission and values for children's enjoyment.
- Collaborated with other departments in promoting teamwork and heighten service quality.
- Developed funny and positive answers to fan questions with special emphasis on entertaining children.
Education
Some College (No Degree) - Hospitality, Business & Managment, English Courses
Millner College, Skills Australia
Perth, WAIII Year Certificate in Food Wine And Hospitality - Lounge Maitre And Barista Service Operator
Professional Institute For Food-Wine & Hospitality
Como - Italy06.2009
Skills
- Adaptability
- Fast Learner
- Customer Service, leadership and teamwork
- Planning and Coordination
- Excellent Communication
Languages:
Italian
English
French
Spanish
Portuguese
13 years as a soccer player.
Played for 13 years as a soccer player, wanted to be a professional, but had to go and work to help my single mother.
Then unfortunately while working I injured my knee.
I still play a bit but I am to old for any dreams anymore.
Additional Information
In the 4 years on the Cruise Ships I learned 4 languages, portuguese, spanish, french and english.
I can read and write a bit of all the 4 languages.
Excellent skills in communicating in these 4 languages.
Did some Courses in Hospitality, Business & Managment and English Courses from February 2017 to August 2019 at the Millner college, Skills Australia in Perth.
I have a driving license.
Timeline
Courier at TNT
TNT Branch - Via Riccardo Mantero SNC - 22070
10.2020 - 01.2021
Backpacker in Australia
Various Farmers
10.2015 - 09.2019
Children's Entertainer
Costa Crociere S.p.A. - Italian Cruising Company
10.2010 - 09.2015
Some College (No Degree) - Hospitality, Business & Managment, English Courses
Millner College, Skills Australia
III Year Certificate in Food Wine And Hospitality - Lounge Maitre And Barista Service Operator
Professional Institute For Food-Wine & Hospitality
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