FEEBA ANN ABRAHAM
Macquarie Fields,Australia
Summary
Highly organized and detail-oriented corporate professional with over 5 years of experience providing thorough and skillful managerial support to project/operation managers. Proven track record in supporting projects with strong analytical, interpersonal and organizational skills. Adept at meeting tight deadlines and managing competing priorities effectively.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Client Onboarding Officer (1- Month Contract)
Rabobank
06.2024 - 07.2024
- Responsible for delivering high standard of accuracy & efficiency for all Farm Management Deposit transactions as per agreed SLAs and cut-off times
- Assisted in the onboarding process of new clients, collecting and entering all required information
- Accurately entered and maintained client data, including deposit information and farm details in the database
- Maintained thorough documentation of data management processes, procedures and policies while overseeing the organization, storage and retrieval of data to ensure integrity and security
- Conducted data analysis to support farm management decisions and identify trends or discrepancies
- Maintained support and communication with branches, updating them on account statuses and pertinent information
- Collaborated with Client Insurance Analyst and farm management teams to enhance data systems and processes.
Client Experience Officer (12-month Contract)
Achmea Australia-Farm Insurance Co.
04.2023 - 04.2024
- Supporting the Farming Services Commercial Team with new business development through the accurate preparation of documentation ensuring to meet high standards
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization
- Performed risk analysis with the Farm Insurance Specialist to access client risk and mitigation
- Provided backup to the broader Farming Services Team as required.
Project UBO Administrator
Achmea Australia-Farm Insurance Co.
07.2022 - 04.2023
- Responsible for supporting and initiative to review Ultimate Beneficial Owners in Achmea Australia's existing portfolio of clients
- Maintained and performed accurate data entry using management and third-party software to support document management
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality
- Collected, arranged and maintained client information into company database.
HR Manager
PPG Life Solutions
01.2017 - 02.2022
- Executed HR duties through the application of HR policies and procedures prescribed for employee relationships
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals
- Led decision-making and implementation of HR policies, procedures, programs and functions
- Facilitated organizational change through effective communication and collaboration with senior management
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Front Office Executive cum Admin
Vayu Aviation & Logistics Services
04.2012 - 03.2014
- Prepared and filed corporate documents, records, and reports
- Arranged company and departmental meetings for employees
- Performed general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work
- Drafted employment agreements and other various HR related letters
- Maintained and updated various HR spreadsheets and registers
- Prepared quotation (Air/Sea) for logistics department.
HR Recruiter
Black And White Consultancy
09.2011 - 02.2012
- Provided full recruitment support, including advertisements, organizing interviews, telephone screening, reference checks, responding to unsuccessful applicants and conducting interviews
- Maintained regular contact with candidates to review progress and performance
- Ensured CVs were of a specific standard and reflective of client requests
- Provided information to candidates on clients and job specifications for permanent jobs.
Technical Support Representative
Microland- Network Management Services
08.2010 - 07.2011
- Assisted in troubleshooting user problems relating to operating system issues, network connectivity, TCP/IP configuration, upgrades, MS Office products and internet connectivity
- Performed upgrades, installation of software and drivers and essential desktop troubleshooting
- Provided quality customer service by efficiently handling customer concerns via calls and e-mails.
Software Engineer Trainee
Spica Software Services
10.2009 - 05.2010
- Assisted in software application development, web development, telecom and network security technologies, digital signal processing, image processing and real time embedded system.
Education
MBA in International Business Management -
Sikkim Manipal University
01.2015
Bachelors' degree in Computer Science -
Visvesvaraya Technology University
01.2008
Skills
- Excellent communication skills
- Strong analytical and interpersonal skills
- Superior organizational and time management skills
- Proficient in data processing and documentation
Certification
- RG146 General Insurance
- Cisco Certified Network Associate (CCNA)
References
Available upon request
Timeline
Client Onboarding Officer (1- Month Contract)
Rabobank
06.2024 - 07.2024
Client Experience Officer (12-month Contract)
Achmea Australia-Farm Insurance Co.
04.2023 - 04.2024
Project UBO Administrator
Achmea Australia-Farm Insurance Co.
07.2022 - 04.2023
HR Manager
PPG Life Solutions
01.2017 - 02.2022
Front Office Executive cum Admin
Vayu Aviation & Logistics Services
04.2012 - 03.2014
HR Recruiter
Black And White Consultancy
09.2011 - 02.2012
Technical Support Representative
Microland- Network Management Services
08.2010 - 07.2011
Software Engineer Trainee
Spica Software Services
10.2009 - 05.2010
MBA in International Business Management -
Sikkim Manipal University
Bachelors' degree in Computer Science -
Visvesvaraya Technology University
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