Emily Malby
Hackham,SA
Summary
I am an open-minded pre-service teacher who is dedicated to supporting a safe classroom environment. Energetic and motivated to join a team to support children's learning. I've recently just completed my first placement which strengthened my ambition to become a primary school educator. I've worked as a Service Supervisor for the past 2 years and have gained experience in assisting customers, leading a team and treating everyone professionally and with respect. I have become a critical thinker and able to make decisions and solve problems under pressure.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Service Supervisor
Big W
05.2021 - Current
- Completed sales paperwork and reports.
- Fulfilled in store pickup and online orders.
- Assisted with training and development of team members.
- Used forward-thinking strategies to address customer needs and resolve concerns.
- Handled cash, reported discrepancies and maintained precise financial records.
- Restocked and organized merchandise.
- Assisted customers with returns and refunds.
- Worked scheduled hours and took on available shifts during holidays and busy periods.
Education
Master of Teaching (Primary) - Education
Flinders University
Adelaide, SA07.2024
Bachelor of Behavioural Science - Psychology
Flinders University
Adelaide, SA12.2022
Skills
- Staff Management
- Refunds and Exchanges
- Till Counting
- Cash Management
- POS Systems
- Customer Service
- Team Collaboration
- Emotional Development
Certification
I am happy to provide copies of certificates.
- COVID-19 Certificate
- Working with Children Check (WWCC)
- RRHAN-EC
References
- Christopher Jones, Colonnades Big W Store Manager, 0418826026
- Amy Bridgland, Colonnades Big W Store Support,
Timeline
Service Supervisor
Big W
05.2021 - Current
Master of Teaching (Primary) - Education
Flinders University
Bachelor of Behavioural Science - Psychology
Flinders University
I am happy to provide copies of certificates.
- COVID-19 Certificate
- Working with Children Check (WWCC)
- RRHAN-EC
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