MARIFE MARQUEZ
WAGGA WAGGA,NSW
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Secretary/Administrative Officer
Chris's Body Builders
Sunshine, VIC
07.2023 - 04.2025
- Greet and welcome visitors with a friendly, professional demeanor.
- Direct visitors to the appropriate person or department.
- Reviewed invoices for accuracy before submitting them for payment processing.
- Assisted with accounts receivable and accounts payable functions
- Inputting and documenting financial information to the ERP system (MRPE and Xero).
- Assist in resolving invoice-related queries.
- Implementing and controlling administrative procedures.
- Maintained an organized filing system of paper and electronic documents.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Assisting executives with project tasks.
Manager of Operations
Marre Sweets
Manama, Bahrain
10.2016 - 12.2022
- Manage overall operational, budgetary, and financial responsibilities and activities.
- Assisted the owner in hiring and training new employees.
- Arrange employees' work schedules, including job assignments, job rotations, vacations, and overtime scheduling.
- Assisted staff with resolving complex issues and implementing targeted solutions.
- Investigated customer complaints related to product and service quality or delivery issues.
- Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
- Oversaw inventory management activities, including ordering supplies as needed.
- Implemented quality control measures, achieving a reduction in defects and errors.
- Supervised staff perform daily activities.
Administrative Officer
Philippine Academy of Family Physicians
Manila, Philippines
03.2013 - 07.2016
- Issued an official receipt for all the individual member payments.
- Records cash and check flow.
- Prepares statements of account, monthly cash receipts reports, and acknowledgment letters for all remittances.
- Facilitate and prepare a notice of the meeting, including the agenda and meeting minutes.
- Interact with the medical representatives, vendors, visitors, and potential sponsors
- In charge of and assigned the online booking of itinerary tickets for delegates.
Administrative Assistant
Hotel Kimberly
Manila, Philippines
01.2012 - 01.2013
- Directly reporting to the corporate manager.
- Responsible for collecting payments, issuing official receipts, preparing, and encoding reports.
- Maintains supplies inventory by checking stock to determine inventory levels.
- Organized and maintained filing and document management systems by coordinating, archiving, and purging files.
- Tracked and submitted employee timesheets to prepare for payroll processing.
Education
Diploma - Business Management And Information Technology
Computer System Technological College
Philippines03-2011
Skills
- Invoice processing
- Accounts payable
- Accounts receivable
- Document management
- Financial reporting
- Customer service
- Expense tracking
- Knowledge in XERO and MRPE
- Bookkeeping
Timeline
Secretary/Administrative Officer
Chris's Body Builders
07.2023 - 04.2025
Manager of Operations
Marre Sweets
10.2016 - 12.2022
Administrative Officer
Philippine Academy of Family Physicians
03.2013 - 07.2016
Administrative Assistant
Hotel Kimberly
01.2012 - 01.2013
Diploma - Business Management And Information Technology
Computer System Technological College
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