Fei (Allen) Wang
Stirling,WA
Summary
Professional driver with strong focus on safety, efficiency, and customer satisfaction. Proven ability to collaborate with team members and adapt to changing conditions. Equipped with excellent navigation skills, punctuality, and reliable, results-driven approach. Highly skilled in maintaining vehicle upkeep and providing exceptional service. Focused individual with proven experience transporting passengers between airports, hotels and businesses. Possesses excellent customer service skills, valid license and clean driving record. Committed to upholding highest safety standards while on job.
Overview
18
18
years of professional experience
Work History
Online Business Owner
Self-employeed
10.2019 - Current
- Promoted business via social media to generate leads and maximize brand identity.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
- Interacted well with customers to build connections and nurture relationships.
Uber Partner
Uber
08.2015 - 09.2019
- Maintained a high driver rating through excellent communication and navigational skills.
- Monitored traffic patterns and adjusted routes to minimize travel time.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Pointed out landmarks and other points of interest to passengers.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Enhanced passenger experience by keeping a clean and comfortable vehicle environment.
- Utilized technology effectively for managing ride requests, payments, and tracking trip progress.
- Inspected vehicles to confirm safe and fully-functioning working condition.
- Followed company guidelines and policies when interacting with passengers.
- Adhered to all safety regulations and traffic laws while driving.
- Remained calm and poised in emergent situations.
- Developed deep knowledge of local routes and area destinations.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
Baker
Il Granino Bakery
08.2014 - 08.2015
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Prepared dough for variety of pastries, cakes and breads.
- Complied with health and safety codes to protect staff and customers.
- Maintained accurate inventory of baking supplies and ingredients.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
Baker
Woolworths
07.2013 - 07.2014
- Monitored temperatures of ovens, proof boxes and other equipment.
- Cut and shaped dough for pies, rolls and other pastries.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Cleaned and maintained kitchen equipment and oven.
- Prepared frostings and other toppings for cakes and pastries.
Head Baker
Jean Claude Patisserie
02.2009 - 06.2013
- Conducted thorough quality control checks on all products before sale, ensuring compliance with food safety standards and customer expectations.
- Mentored junior bakers in developing their skills through hands-on training sessions and constructive feedback.
- Maintained detailed records of production outputs daily, allowing for proactive adjustments as needed to meet demand fluctuations swiftly.
- Developed new recipes while adhering to dietary restrictions, resulting in a more inclusive menu offering for diverse clientele.
- Produced consistently high-quality baked goods for customers.
- Trained and supervised new employees on bakery operations and procedures.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked well in a team setting, providing support and guidance.
Baker
Jean Claude Patisserie
04.2007 - 01.2009
- Maintained accurate inventory of baking supplies and ingredients.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Cut and shaped dough for pies, rolls and other pastries.
- Followed food safety standards when handling ingredients.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Cleaned and maintained kitchen equipment and oven.
- Operated ovens and bakery equipment to prepare products according to recipes.
Education
Certificate III - Hospitality
Kingston College
Northbridge, WA09-2007
Skills
- Flexibility
- Punctuality
- Cleanliness
- Strong navigation
- Situational Awareness
- Teamwork and Collaboration
- Customer Relations
- Efficiency and Time Management
- Route Planning
- Efficient driving
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Online Business Owner
Self-employeed
10.2019 - Current
Uber Partner
Uber
08.2015 - 09.2019
Baker
Il Granino Bakery
08.2014 - 08.2015
Baker
Woolworths
07.2013 - 07.2014
Head Baker
Jean Claude Patisserie
02.2009 - 06.2013
Baker
Jean Claude Patisserie
04.2007 - 01.2009
Certificate III - Hospitality
Kingston College
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