Felicia Guo
Adelaide,SA
Summary
A personable and hard-working individual with a strongly warmhearted and kind attitude.
With a lively and cheerful personality, skilled in chatting and communicating with people, both customers and coworkers.
Overview
3
3
years of professional experience
Work History
Waitress and Cashier
Citizen Restaurant
Adelaide, SA
03.2022 - Current
- Inspected dishes and utensils for cleanliness.
- Collaborated with kitchen staff to correctly update customers on dishes or wait times.
- Clean up and reset tables to keep restaurant environment and work areas clean.
- Suggested appropriate food increase per-ticket sales.
Waitress
Chinese Hot Pot Restaurant
Hebei Province, China
04.2021 - 10.2021
- Greet, seat and serve customers in a high-volume restaurant
- Present menus to customers, answer inquires, make recommendations, take food and drink orders
- Monitor customer's needs and promptly handle requests
- Resolve customer complaints
- Maintain service area clean and organized, sweep and mop floor
Physiotherapist Internship
Hebei General Hospital
Hebei, China
06.2021 - 11.2021
- Cooperate efficiently and communicate clearly with both younger and elder patients
- Spent one month in orthopedics, cardiology, gynecology and neurosurgery, and experienced many cases
- Administered massages and traction to relieve pain, improve comfort levels and their life quality.
Education
Bachelor of Science - Allied Health & Human Performance
University of South Australia
Adelaide, SA12.2025
Skills
- Bilingual (Chinese and English)
- Good communication skills
- Integrity and honesty
- Reliable team member
- Strong attention to details
- Self-motivated
- Sincere person
Volunteer Experience
- 04 May 2019-05 May 2019
A student leader in Kodomo no Hi Japan Festival in Adelaide
- 13 May 2019
Volunteer in Mother's Day Classic, assisting with staffs match the logo activity, and near the stage encouraging everyone to come and participate.
- 04 March 2019-25 Oct 2019
Be a volunteer in UniSA student leadership program. Assist with organizer prepare a number of activities.
- 12 December 2020-12 January 2021
Volunteer for epidemic prevention in the community, assist medical workers with doing PCR and collecting residents personnel information.
Timeline
Waitress and Cashier
Citizen Restaurant
03.2022 - Current
Physiotherapist Internship
Hebei General Hospital
06.2021 - 11.2021
Waitress
Chinese Hot Pot Restaurant
04.2021 - 10.2021
Bachelor of Science - Allied Health & Human Performance
University of South Australia
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