Felicia Wong
Melbourne,VIC
Summary
I have graduated from the International Baccalaureate Diploma Program. I am fluent in English, Cantonese and Chinese(Putonghua). I am confident in communication and multitasking. I am also a fast learner at the same time.
Overview
1
1
year of professional experience
Work History
Waitress in Haidilao Hotpot
Haidilao Hotpot
08.2023 - 12.2023
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Tutor
Jollyland
10.2022 - 12.2023
- Created tailored lesson plans and study guides to teach and assist students in area of study.
- Collaborated with teachers, administrators and parents to determine how best to support student success.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Served as an ongoing resource for both students and parents, providing guidance related to academic planning, study habits, test-preparation strategies, and more.
Veterinary Assistant Intern
Castle Peak Pet Clinic
11.2022 - 12.2022
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Improved clinic efficiency by maintaining clean and organized treatment areas, surgical suites, and animal housing facilities.
- Collected and prepared specimens and samples for outside laboratory analysis.
- Enhanced patient care by providing assistance in examinations, treatments, and surgeries.
Education
BBA - Banking And Finance
Monash University
Melbourne, VIC11.2026
Skills
- Order Taking
- Complaint resolution
- Table Bussing
- Team Collaboration
- Memory retention
- Cleaning and sanitizing
Timeline
Waitress in Haidilao Hotpot
Haidilao Hotpot
08.2023 - 12.2023
Veterinary Assistant Intern
Castle Peak Pet Clinic
11.2022 - 12.2022
Tutor
Jollyland
10.2022 - 12.2023
BBA - Banking And Finance
Monash University
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